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UNUM Director, Security Operations in Portland, Maine

Job Posting End Date: April 02

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

This role leads a functional area within the Enterprise Information Security Risk Management department. They are responsible for partnering in the design, deployment and maintenance of a global information security program that addresses security needs and regulatory requirements for Unum Group and its partners. They work to develop and establish functional area standards and procedures.

This role works with their team to implement and deliver new solutions to enable, enhance or transform security capabilities or services. This leader is instrumental in the implementation part of the portfolio for their given function. They work with their manager, as well as business and IT partners to define delivery priorities in line with the technical, financial and people resources available. This leader works across the enterprise to develop business partner relationships, effectively communicate, and successfully execute IT plans in support of the agreed goals and objectives.

Principal Duties and Responsibilities

  • Responsible for 7x24x365 security incident detection and response.

  • Management responsibility for 6-8 person team.

  • Management and operations oversight responsibility for security technologies (e.g., CASB, IDS/IPS, Web proxies, EDR).

  • Network security consulting.

  • Leads functional team(s) to successfully build, enhance, transform, or support security technology and/or secure business services by successfully delivering on outcomes.

  • Engages in strategic planning with business and IT stakeholders, to provide direction, guidance or recommendations on technology, and architectural considerations.

  • Actively participates in the definition of a security portfolio of change and roadmaps. Engages and influences IT and business leaders to ensure the portfolio will deliver agreed business objectives.

  • Collaborating with IT leadership across various disciplines, provides guidance, direction or recommendations to address a wide range of business and technology needs, with emphasis on optimized, timely and successful delivery.

  • In collaboration with their manager, initiates and influences relationships with and between key stakeholders in management, and implements IT plans, acts as a point of contact for stakeholders, planners, designers, and operational business partners.

  • In partnership with practice leaders, drives application of the company’s technical and architectural roadmap objectives.

  • Leverages deep understanding of IT, emerging technologies, and technical capabilities to guide and influence stakeholders and teams in developing solutions, build, deployment, testing and ongoing management of IT services.

  • Takes bold action to ensure there is a strong, diverse talent and leadership pipeline in place to meet aggressive business goals. Develops, coaches and engages people to higher levels of performance.

  • Understands the needs of a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful.

  • Understands patterns and trends that contribute to utilizing key performance indicators and critical success factors that will improve the performance of the organization.

  • Continually monitors security trends, the threat landscape, regulatory requirements and industry best practices.

Job Specifications

  • Bachelors degree in computer science, or relevant technical experience

  • Has 8+ years’ experience in an IT field, or equivalent relevant work experience

  • 5+ years working in security operation center (SOC) with 2 years in a leadership role.

  • Hands on experience deploying, managing and upgrading security technologies including firewalls, intrusion detection/prevention systems (IDS/IPS), web proxies, cloud access security brokers (CASB), endpoint detection and response (EDR) and security incident and event management (SIEM) technologies.

  • Hands on security expertise defending an IT hybrid infrastructure environment (e.g., Software as a Service, Platform as a Service, on-premise data centers).

  • Experience implementing the MITRE ATT&CK Framework.

  • Prior management experience is preferred

  • Demonstrates leadership in executing IT plans successfully that enable technical or business capabilities and address technology or business priorities

  • Has strong understanding of Agile/Lean leadership principles

  • Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful

  • Has proven and demonstrated knowledge and skills in one or more technologies or industries

  • Able to apply broad business and technology understanding of internal and external trends and capabilities to ensure successful implementation of IT plans

  • Able to communicate a compelling vision and need for change that generates excitement, enthusiasm and commitment to the process

  • Demonstrates strategic and critical thinking capability

  • Interacts with others, internally and externally, in a way that gives them confidence in their intentions and those of the organization

  • Understands the business case for each deliverable undertaken and works with their manager and product owner to help ensure benefits are realized

  • Has strong planning, communication and presentation skills, and the capability to listen and influence

  • Has in-depth knowledge of regulations, including, GLPA, HIPAA, GDPR, CCPA, and other cyber security regulatory compliance requirements and related programs

  • Has in-depth knowledge of security and control frameworks such as NIST Cyber Security Framework; ISO 17799/27001, CobIT and ITIL

  • CISSP, CISM, CISA, SANS, and other security related certifications a plus

Technical Skills for Identity & Access Management

  • Experience in implementing and supporting global identity and access management solutions (Identity Management, Access Management, Virtual Directory, SSO)

  • Knowledge and experience on Oracle OAM ,ForgeRock OpenAM and/or other Web Access Management systems (like CA SiteMinder), and API integration

  • Experience on ForgeRock OpenIDM, Oracle OIM and/or other identity management systems

  • Experience on SSO (Single-Sign-On) technologies including Cloud, SAML and federation of identities (IdP initiated and SP initiated), multi-factor authentication

  • Experience on CyberArk, Enterprise Certificate Management and Enterprise Token Services technologies

  • Experience with LDAP/Directory Services including Active Directory and Radiant Logic

  • Experience with RACF, DB2, SQL

  • Experience with Azure, O365 and AWS

  • Familiar with regulations, including, GLPA, HIPAA, GDPR, CCPA, and other cyber security regulatory compliance requirements and related programs

  • ISO 27001/27002 the NIST Cyber Security Framework

Technical Skills for Cyber Security

  • Excellent working knowledge of one or more of the following security areas:

  • Operating System Security (Windows, Apple, AIX, Linux, zOS)

  • Internet Technologies (NNTP, Proxy, HTTP, HTTPS, HTLM, SSL, X.509)

  • TCP/IP and networking (LAN/WAN/Wireless)

  • Intrusion detection and prevention products

  • Incident response management

  • Public key infrastructure technologies including encryption, Kerberos, certification authorities

  • Application and network security assessments methodologies and tools

  • General access control security (Active Directory, Linux, and Mainframe security)

  • IPSEC and remote access technologies

  • End-point security products (i.e. Anti-virus, Malware, Hard Drive encryption)

  • Ethical hacking, incident response and case management

  • Forensic tools such as Oxygen, encase, Atola Forensic equipment

  • Experience in implementing and operating security technology such as firewalls, multi-level security implementation, security assessment scanners, and security monitoring tools (e.g. IDS/IPS, SEIM, AV, Qualys, etc.)

  • Experience in application and network security assessment methodologies, tools, and techniques

  • Experience in implementing and operating global end-point security products (anti-virus, anti-malware, hard drive encryption, DLP, etc.)

  • Security Coding Standards (e.g. OWASP) and Secure Software Development Lifecycles.SOX and HIPPA compliance requirements and related programs

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.