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Goken America UX Writer in Plymouth, Michigan

Position Summary:

As a UX Writer - you will work with the brand, UX/UI and research teams to ensure that digital products’ layouts and copy work harmoniously together. This role will primarily focus on the e-commerce experience, but will also include vehicle, web and mobile applications.

Essential Duties: (This list is not exhaustive and other duties may be assigned)

  • A deep understanding of UX and how copy and design support each other.

  • Use writing and editing skills that aids user navigation, onboarding, error states, instructions, and other components of the user experience.

  • Ability to assess analytics or user testing results to provide actionable improvements to the user experience.

  • An understanding of how localization of other languages impacts copy and layout.

  • Help drive voice and tone consistency across all of our digital platforms.

  • Comfortably switch context between multiple projects, including last-minute drills.

  • At least 3 years of relevant industry experience.

  • An online portfolio showcasing your process and work.

  • Great communication skills and a history of teamwork and collaboration.

  • A strong attention to detail and highly collaborative nature.

  • Experience in the automotive industry is a plus.

  • Experience in e-commerce is a plus.

  • Experience writing for multiple platforms (web, mobile app, HMI).

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The job requires long periods of standing while training employees.

Goken America is an equal opportunity employer. All applicants are considered without regard to race, color, ethnic or national origin, religion, age, sex, disability, citizenship or any other status protected by applicable federal, state or local law.

Headquartered in Dublin, Ohio, Goken America is an Engineering Services and Product Development company founded in 2004. At Goken America we strive to expand and deliver upon our company motto of “Creating Something Different”. We are continually striving to strengthen our organization, and are always seeking talented individuals who have a strong desire to work in an environment where they can make a difference.

Our “Vision” is to empower our associates to affect change wherever change is needed. Our “Mission” is that in building trust we foster greatness in our people, excellence in our clients and impact in our communities.

Goken America provides an excellent benefits package, one month of paid time off per year and a very competitive compensation plan. In addition, when applicable, we will also provide relocation assistance, temporary housing, visa support and other fringe benefits.

ID: 2021-3163

External Company Name: Goken America, LLC

External Company URL:

Street: 13250 Haggerty Rd