DXC Technology Senior Assistant Computer Support in Plano, Texas
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on people, customers and operational execution at www.dxc.technology .
Location: Temporary remote, but will be required to return to site in Plano, TX
Essential Job Functions
Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
Recommends hardware solutions regarding personal computers in assigned areas.
Assists with computer studies, projects, and implementation of policies throughout area of assignment.
Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
High school diploma or G.E.D.
Two or more years of personal computer support experience
Experience working with personal computer hardware, software, and terminology
Experience working with personal computer systems and local area networks
Problem solving skills
Ability to operate computer peripherals including monitors, printers, and scanners
- Office environment
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities