Samsung Electronics America RAN Virtualization OAMP Tier III -Plano, TX in Plano, Texas
Role and Responsibilities
RAN Virtualization & OAMP Tier 3 Engineer
If you have ambitions to be a part of a Best in Class organization, Samsung’s Wireless Networks team is the place to be! The role of the Wireless Networks Team is to support our carrier customers through innovative technology road map. The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.
We are looking for a RAN Virtualization & OAMP Tier 3 Systems Engineer to join our Wireless network team. You will be a key contributor as a subject matter expert in a multi-functional team of R&D, Systems engineering, and product validation to introduce Samsung products to Wireless Carrier.
Specific responsibilities include:
Responsible for support and validation of product requirements, feature requirements, systems and performance for new technology introduction of virtualized networks.
Responsible for analyzing and troubleshooting issues reported from customer labs and production. Collect and analyze logs to identify issues and provide recommendations to restore service. Work closely with the test and development team.
Aid in product & feature performance analysis, evaluation of new product & SW releases to ensure that they meet the customers requirements
Develops Test Cases and MOPs for different Software Releases to the customer. Works closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung HQ to achieve successful new product roll-outs and developments.
Ability to travel during the project.
- Key contributor in driving the technical solutions to customer through complex organizational dynamics
- Leveraging your ability to communicate effectively with all levels of organization as well as HQ partners on initiatives
Excellence Dealing with Ambiguity
- Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts
Skills and Qualifications
Background & Competencies Required:
Minimum of 5 to 8 years of RAN Virtualization & OAMP knowledge/experience
Master’s Degree in EE/CS; Advanced degree is beneficial
Must have - OAMP / EMS / NMS / FCAPS design and development experience:
Must have - Writing the EMS / NMS / NE SW upgrade MOPs and working with the customer to execute MOPs in the commercial network
Must have – Tier3 support experience – Work under pressure, Troubleshooting the commercial NMS/EMS application issues, provide the work-around to customer to bring up system, work with R&D and provide the RCA (Root Cause Analysis) to the customer.
Must have - Experience in Virtualization technologies (ETSI MANO – Orchestrator, VNF Manager, Virtual Infrastructure Manager, ECOMP/ONAP modules)
Must have – Experience/Knowledge in OpenStack (Virtualization) Platform Services
Good to have experience in Automation & Orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)
Good to have understanding of TR-069, Netconf protocol, YANG models & Restful API’s.
Good to have understanding in managing Openstack/Kubernetes environments
Good to have an understanding in configuring virtual switches, network connections, Virtual port types (ie: SR-IOV, virtio), Security Groups, VLANs and in configuring Storage such as SAN / NAS / iSCSI
Good to have experience in performance measurement & tuning of VMware/Openstack servers and Virtual sessions and management of servers resources between virtual machines.
Understanding of cloud computing and virtualization automation & orchestration frameworks. (ie: knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP)
Need an understanding of 3GPP systems: Core and RAN networks, architecture and protocols
Need an understanding of HW as well as SW architecture
Need to have exposure to High Availability and redundancy systems
Deep dive troubleshooting experience using command-line tools and scripts
Detailed understanding in taking snapshots, backup and recovery of Virtual machines
Need experience with SNMP and TNM protocols and NMS/OSS interfaces.
Experience with C/C++/Java development, Unix/Linux, scripting tools like PERL, TCL, shell, etc.
Necessary Skills and attributes:
Demonstrated ability to interact at all levels within customer's organizations. The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to work with a cross-functional Samsung team to achieve customer contracted objectives and specific team goals within established time frames and requirements. Assist in and if needed direct the Samsung team in lab and field trials related to introduction of products sold to the customer.
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.
Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969 , Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( https://news.samsung.com/global/ ).