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Giant Eagle Cheese Shop Lead in Pittsburgh, Pennsylvania

  • Experience Required: 1 to 3 years

  • Education Required: High school diploma or equivalent

  • Certification or Licensing Required: Food Safety

  • Lifting Requirement: Up to 50 pounds

  • Age Requirement: At least 18 years of age

Job Responsibilities

  • Develop and implement merchandising plans.

  • Promote the continuous development of Team Members and identify candidates for the management development process.

  • Prepare, maintain and track records for inventories and work processes.

  • Control department costs by monitoring and improving operations.

  • Direct, oversee and evaluate training for department Team Members.

  • Develop and maintain communication processes with other departments in order to develop marketing plans.

  • Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.

  • Analyze the customer satisfaction index and employee satisfaction index to identify areas needing improvement.

  • Provide exemplary customer service and greet guests in a friendly manner.

  • Understand and adhere to the collective bargaining agreement.

  • Maintain safety as the top priority for our Team Members, guests and products.

  • Properly handle products and equipment in accordance with safety guidelines.

  • Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.

Giant Eagle, Inc. is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities.

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