TEKsystems Information Security Risk Analyst (Access Management) in Phoenix, Arizona
One of our top financial services clients is working on a critical access management consolidation effort across the enterprise. These roles will help execute the consolidation by managing queue based requests for access from multiple lines of business, determining risk levels based on company policy, and allowing/rejecting the requests in a professional manner. This role will require them to create/send emails to Line of Business contacts to conduct a certification and reconciliation of the accounts. If there are issues they will communicate with application owners from the relevant line of business to work through them.
Access requests come in to tool;
perform risk review process to determine if request is allowed;
Communicate with requestor (via email) to clarify missing items or appropriate access levels
Either grant access, request special approval (or reject) based on standard processes;
then send to provisioning team to set it up.
If it’s a transfer of access we have to set up in new group and also review the old access to determine what needs to be shut down.
CLIENT JOB DESCRIPTION:
3+ years of experience in production supporting, including problem identification, ticket documentation, and customer/vendor relations, demonstrated through work, military, or education
Knowledge/experience with RBAC methodology
Prior Identity Access Management (IAM) Access Experience preferred.
Understanding of Role Based Access Control (RBAC) methodology is preferred.
Developed sense of urgency relating to customer issues
Proven experience with a changing payments environment.
Proven experience in identifying and resolving customer and production issues.
Proven experience in customer focused role providing the highest level of customer satisfaction and customer resolution.
1.3.2 Summary Job Description
Identity Access Management Facilitation (IAM) is seeking to fill a Tech Operations Sr Analyst position to support Commercial Banking and CIB customers using Enterprise Access processes and applications. The Tech Operations Sr Analyst will use Role Based Access Control (RBAC) methodology to manage access risk associated with entitlements. The Tech Operations Sr Analyst will communicate effectively with customers and be proactive in providing service by "owning the access process" with the customer and see issues through to resolution. This Tech Operations Sr Analyst will provide "Stellar" customer service to our internal team mates through an established access process while mitigating risk. In addition, the Tech Operations Sr Analyst will be expected to provide subject matter expertise to both line of business partners as well as others within the access facilitation process.
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The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email firstname.lastname@example.org. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.