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USAA Business Risk and Controls Advisor I (Deposits and Credit Cards) in Phoenix, Arizona

Purpose of Job

Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, first line of defense risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data and identifies key data-driven insights tied to first line of defense.

Job Requirements

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies and procedures for business activities.

  • Advises the business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

  • Performs ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key risk metrics to evaluate the effectiveness of established business controls.

  • Performs risk data analysis, report preparation and trend analysis, utilizing business intelligence tools.

  • Partners with business owners to assist them in the identification of control failures and assesses the impact.

  • Assists with translating control deficiencies into action plans and facilitates effective and timely risk remediation through action plan oversight; provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.

  • Maintains processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases.

  • Provides control oversight to ensure compliance with laws and regulations.

  • Serves as a resource to team members.

Minimum Experience:

  • Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

  • 4 years of experience supporting risk and/or compliance-related activities in a financial services operating environment or other relevant industry.

  • Or 4 years of experience in a relevant quantitative discipline

  • Or advanced degree or designation in a risk management or quantitative discipline, and 2 years of experience supporting risk and/or compliance related activities

  • Or PhD in a risk management or quantitative discipline.

Qualifications may warrant placement in a different job level

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Experience:

  • Prior support in First, Second and/or Third Line of Defense.

  • CISA, CRCM, CIA, CCSA, NBE or other risk/compliance certifications preferred.

  • MBA or advanced degree preferred.

  • Experience interacting with management, regulatory agencies, and business partners to ensure appropriate execution of regulatory requests.

  • Experience with specific deposit, credit card, and back office operations product or process.

  • Experience working with internal controls, business and information technology risks and/or audit techniques.

  • Experience with audit and exam engagement.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 4/02/20 by 11:59 pm CST time .

Find your purpose. Join our mission.

USAA has grown to serve almost 12 million members. USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide by providing a full range of financial services and products. USAA attributes its long-standing success to its most valuable resource, our 32,000 employees. They are the heart and soul of our member-service culture.

Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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