Comcast Sr Analyst, Talent Analytics in Philadelphia, Pennsylvania
Responsible for analyzing and evaluating operational performance metrics and resources. Maps metrics against the Company's operational plans and tactical/strategic goals to ensure alignment and focus. Creates and facilitates reporting and analysis to evaluate operational initiatives and drive operational efficiencies. Develops and maintains standard reporting measures, quantitative explanation of relevant data and ongoing analysis of alternatives and solutions. Quantitatively evaluates and recommends action plans, based on all operational reporting and analysis, in order to enhance the customer experience and drive operational efficiencies. May provide financial reporting, revenue analysis support, discount monitoring, promotional modeling and subscriber reporting issue resolution to various departments within the company. May act as a subject matter expert for all HRIS related inquiries and projects. Has in-depth experience, knowledge and skills in own discipline. Acts as resource for colleagues with less experience or knowledge in subject matter.
The Talent Data Analyst will be responsible for analysis to support Advertising’s focus on driving talent management, diversity and inclusion and employee engagement. The analysis will support the development and measurement of programs, workforce demographics, performance and other critical measures to provide real-time insight and information on individuals, companies and markets with an emphasis on high impact business decisions.
Work with Talent and HR team to gather, synthesize, and present information from a variety of sources to our partners and clients to support their executive talent strategies.
Identifies issues, analyzes available data and information and presents insights visually and in narrative
Consolidates data reports and delivers to help drive data-based strategic decision making. Data may be from a variety of sources and needs to be synthesized to tell a story.
Creates and maintains multiple operational reporting tools.
Provides analytical support of actual results of programs and HR practices.
Validates data through cooperation from team members and regular spot checks. Makes recommendations to ensure data consistency
May also conduct research on talent marketplace, leadership bench-marking, talent strategies and diversity initiatives
Identify trends and gaps, and proactively makes recommendations
Other duties and responsibilities as assigned.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Professional Experience and Competencies include:
Familiarity with HR Data a plus
Sense of urgency about getting results
Demonstrated ability to translate data in to a comprehensive, compelling story
Strong written communication skills with the ability to tell a story visually through executive presentations
Attention to detail, high level of organizational skills
Ability to build collaborative relationships and inspire trust
Comfort performing a wide variety of tasks and changing focus quickly as demands change
Proficiency in exporting and translating data from various applications and databases
Curiosity and high interest in learning about our business and industry
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Relevant Work Experience
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.