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Kforce Security Dispatcher in Palo Alto, California

A Kforce client in Palo Alto, CA is currently hiring for a contract to hire Security Operations Dispatcher. This is an urgent need. This will start as a contract for 6 to 12 months and is expected to convert to a full-time role within the company.Responsibilities will include:

  • The dispatcher will sit in the operations center

  • Handling the coordination of the officers in the field (between 15-20 officers on diff assignments). Making sure everyone is where they are supposed to be

  • They are the point person for receiving any requests like simple non-emergency issues (unlock a door) to medical emergencies (Hazmat, fire, etc.); Some interactions like a 911 dispatcher would have

  • Would have approximately 100 interactions a day inbound (email, phone, etc.)

  • The reason for the need is that the operations center has grown over the last few years; More traffic and call volume, and need to staff up

  • Will use technology to log every call that they get, and who gets assigned to it

  • They use video recording SW and C-Care when someone accesses the door, etc. will get training at SHC for this

  • Some background in dispatching, security environment; 911 dispatcher type, or a high level security officer or supervisor type

  • Has some technical knowledge (savvy with a computer)

  • Understanding of security principles in general

  • Don't have to have a long resume in security, but have an understanding of what they're doing, and how an operation works

  • Ideally, coming from 911 dispatching, or security ranks

  • Should be able to work independently, decision need to be made in the moment

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours