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Your Life Concierge in Palm Beach Gardens, Florida

GENERAL PURPOSE:

Staff reception desk. Perform clerical duties. Carry out tours for prospective residents. Perform other marketing duties.

SKILLS and QUALIFICATIONS:

  • Must be at least 21 years old.
  • Demonstrate ability to communicate effectively in English, both verbally and in writing.
  • Meet state or provincial health related requirements.
  • Maintain any other certification as required by state or provincial regulations. RESPONSIBILITIES:

  • Staff reception desk continuously during assigned period.

  • Arrange coverage of reception desk during break and lunch periods.
  • Graciously greet all visitors and politely assist them as necessary.
  • Politely assist residents as necessary or ensure other appropriate team members do so.
  • Maintain Resident and Guest Register.
  • Promptly answer the telephone, directing calls to appropriate persons or relaying messages.
  • Process payments for Your Life purchases.
  • Monitor for and direct incoming communications to appropriate persons.
  • Monitor resident call system and ensure staff response (if call system is adjacent to the reception desk).
  • Monitor exit alarm system and ensure staff response.
  • Perform other duties as assigned by Business Office Manager.
  • Perform simple, routine maintenance of office equipment.
  • Compile resident move-in packets.
  • Perform marketing duties, including but not limited to:
  • executing tours for prospective residents;
  • recording and reporting deposits received from prospective residents;
  • entering current and prospective resident information into community contact system;
  • Coding and submitting accounts payable invoices, submitting staff mileage and expenses, and complete daily deposit in absence of the Business Office Manager.
  • Perform other responsibilities as assigned by Business Office Manager.
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