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Memorial Health Care Center Retail Pharmacist in Owosso, Michigan

JOB SUMMARY

Performs in a support capacity to ensure physician orders are reviewed, processed and medications are dispensed to patients upon receipt, in as safe a manner as possible. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care.

PRIMARY JOB RESPONSIBILITIES

  • All activities related to the preparation, dispensing, and sale of prescription and pharmacy-related products

  • Maintains proper pharmacy and general safety procedures and standards, including department cleanliness

  • Ensures the pharmacy computer system is properly maintained and updated of drugs and compounded items

  • Ensures that all pharmacy operations and record keeping meet licensing standards established by local, state and federal agencies

  • Execute common store process and helping the pharmacy operations achieve their planned business objectives

  • Ensure all work processes are performed efficiently and effectively at each work station by performing quality assurance steps

  • Apply clinical knowledge, best practice guidelines, and evidence-based medicine in the review of prior authorizations and coverage determination requests to promote clinical appropriateness and optimization of care.

  • Create and maintain medication protocols and criteria for the review of pharmacy prior authorizations and pre-certifications.

  • Establish and maintain effective professional relationships with prescribers, clients, and staff.

  • Consult with providers and provide clinical education as needed, applying evidence based medicine and national guidelines when making recommendations.

  • Work with payers, PBMs, and consultants to effectively manage client-specific utilization management strategies.

  • Develop and implement quality improvement initiatives that focus on the quality, safety, efficiency, and effectiveness.

  • As requested, oversee the training of pharmacy residents and students and provide criteria-based feedback on their performance.

  • Effectively represent Clinical Services on committees and work groups, as requested.

  • Enforce all State, Federal, and local laws pertaining to drug dispensing and patient information as well as company policies and procedures. Comply with workplace safety standards.

  • Maintain applicable pharmacist licensure(s) including necessary Continuing Education requirements, without lapse.

  • Maintain inventory levels to company goals, rotates stock, complies with recalls, and utilizes return process

  • Focus on customer satisfaction and needs, ensuring that customers are provided superior through use of best practices and prompt communication with physicians, vendors, and colleagues

  • Helping to create and maintain positive Pharmacy –Physician relationships, as well as the customers

  • Designs, implements and evaluates methods to improve quality, extent and efficiency of pharmacy services

  • Stay up-to-date on the latest technology and innovations as they apply to pharmacy practice

  • Performs staff pharmacist or technician duties when needed.

  • Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.

    ADDITIONAL RESPONSIBILITIES

  • Play an active role in safety programs. These include fire safety, disaster, bomb threat, tornado, infection control, hazardous materials, electrical safety, and personal safety.

  • Comply with universal precautions and other safety procedures related to hazardous drugs, chemicals and biologicals.

  • Train new pharmacist and technician employees.

  • Maintain working knowledge of pharmacy software programs.

  • Participate in healthcare related community service activities.

  • Participate in drug education activities for patients and staff.

  • Participate as Pharmacy Department representative on hospital committees.

  • Knowledge of and participation in emergency preparedness activities.

  • Attend departmental staff meetings.

  • Other duties as assigned

    JOB SPECIFICATIONS

    EDUCATION

  • Graduate of a College or School of Pharmacy accredited by the Accreditation Council for Pharmacy Education with a minimum of a Bachelor's Degree. Maintains licensure in good standing as a Registered Pharmacist in Michigan. Basic Life Support (BLS) certification required

    EXPERIENCE

  • Ability to work individually and as a team member. Demonstrates effective verbal communication skills. Possesses basic computer skills. Proven ability to direct and supervise day to day work of Technicians required.

  • Post-graduate residency program or experience in relevant hospital or pharmacy environment preferred.

  • Specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide the specialized services offered preferred.

    ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS

    These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements.

  • Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs.

  • Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet.

  • Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment.

  • Speaking/Hearing: Ability to give and receive information through speaking and listening.

    ESSENTIAL TECHNICAL ABILITIES

  • Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare.

    ESSENTIAL MENTAL ABILITIES

  • Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations.

  • Ability to read and interpret a variety of documents including, but not limited to, policies, operating instructions, white papers, regulations, rules and laws.

    ESSENTIAL SENSORY REQUIREMENTS

  • Able to see for the purpose of reading information received in formats including, but not limited to, paper, computer, reports, bulletins, updates, manuals.

  • Able to hear for work-related purposes.

    INTERPERSONAL SKILLS

  • Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physical, verbally and in all written and electronic communication.

  • Required to remain calm when adversity is encountered.

  • Open, honest, and tactful communication skills.

  • Ability to work as a team member in all activities.

  • Positive, cooperative and motivated attitude.

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