Truist Commercial Card Specialist 1, 2 or 3 - REMOTE - 8 am - 5 pm EST in Orlando, Florida
Req ID: R0029427
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Regular or Temporary: Regular Language Fluency: English (Required) English (Required), Spanish Work Shift: 1st shift (United States of America)
Please review the following job description:
The purpose of this role is to provide ongoing, high level support, service and maintenance for Truist Commercial Card Programs including ePayables, Purchasing Cards, Corporate Cards and third party applications. The individual in this role will work directly with internal partners and Client’s Commercial Card Program Administrators to ensure operation of card programs.
Work remotely (does not have to be Orlando area) from 8 am - 5 pm EST. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Manage phone calls and emails to assist internal partners and clients with commercial card issues and reporting of low to medium complexity. Train clients ad hoc to utilize the card technology platform to fully meet the needs of the client. Complete maintenance on existing card technology platforms. Research, prepare documentation and manage third party vendor escalations. Contribute to the ongoing improvement of documentation and procedures within the servicing group.Required Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * One or more years of client servicing experience in commercial card * College Degree or equivalent education, training and work-related experience * Experience with commercial card management systems, such as Fraedom, Intellilink and CentreSuite. * Experience with issuer applications – Mastercard and Visa Experience with card processing systems from Fiserv, TSYS and FIS. * Ability to communicate effectively in both verbal and written form.Preferred Qualifications: * Financial reconciliation and accounting background * Strong knowledge of MS Office applications * Servicing experience in the e-commerce or commercial card industry servicing Fortune 500 companies * Card applications experience Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.
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