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The Salvation Army - Metro Division Behavioral Health Support Specialist in Omaha, Nebraska


The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose:Provide direct service to adult individuals who experience mental health/substance use issues and homelessness. Interact with program participants with empathy, dignity, and respect. Model social, communication, time management, organizational, problem solving and work ethic skills for residents. Ensure program policies and procedures, and emergency procedures are followed by program participants. Model flexibility and open-minded attitude for program participants. Willing to utilize trauma informed practices and have a philosophy that is client centered and recovery orientated.



Essential Duties and Responsibilities:1. Provide day to day care and ensure needs of individuals residing at Mental Health Respite are met.2. Effectively promote, teach and assist individuals with skill building and daily living skills.3. Assist individuals in planning and participating in group, social and recreational activities.4. Complete and maintain required documentation.5. Provide a safe environment to meet the individuals needs and enhance skill acquisition.6. Monitor participants for warning signs of crisis and intervene to prevent crisis.7. Deliver crisis intervention when needed by participant regarding personal, symptomatic, or system related issues.8. Establish and maintain professional and productive working relationships.9. Maintain open communication with co-workers through shift briefings and emails regarding staff, program, building and participant announcements, barriers, and progress.10. Complete check of unit (sharps, doors locked, etc.) and participants’ whereabouts at beginning, end and throughout shift (hourly). Document findings in the appropriate setting.11. Prepare and monitor meals for participants. This may be heating prepared food or cooking from ingredients in coordination with the posted menu.12. Communicate with professionals and other supports of the participants through phone, fax, email, etc., to coordinate services or support systems in a professional, factual, accurate, and timely manner while upholding confidentiality.13. Transport participant when necessary to complete goal related activities in accordance to policy and procedures for on-going treatment concerns.14. Observe medications being taken by participants and complete appropriate documentation. Set up weekly medi-sets and set up monthly MORs for assigned participants.15. Attend and participate in staff meetings and trainings as scheduled.16. Administer brief assessment of participants wellbeing and make appropriate accommodations to assure safety.17. Regular attendance at work is an essential function of the position.18. Driving is an essential function of the position.19. All other duties as assigned.

Supervisory Responsibilities:N/A



Education and/or Experience:High school diploma or general education degree (GED) required. One to two years related experience preferred.

Qualifications:The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.1. An individual must be 19 years of age or older and able to perform each essential duty satisfactorily2. Ability to be flexible and able to work on multiple projects or tasks simultaneously3. The ability to access payroll, timekeeping and personal data via a web-based system.4. Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to detail and filing.5. Good communication skills both written and spoken, and ability to maintain effective working relationships.6. Demonstrated ability to handle confidential matters and maintain appropriate professional boundaries.7. Complete Crisis Prevention Intervention (CPI) initial training within 6 months and refresher course annually.8. Complete 12 hours of intensive on-going training per year based on program/participant population need such as

Emergency Protective Custody training (EPC), Board of Mental Health (BOMH), Behavioral Health Diagnosis, symptomology and interventions annually.

Other Qualifications:Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations:Attain Medication Aide Certification within 90 days of employment. Attain CPR/First Aid Certification within 6 months of employment. Keep certification and update when required.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Working Conditions:The noise level in the work environment is usually moderate but will range from quiet to loud.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Job LocationsUS-NE-Omaha

Job ID2020-15427

of Openings1

CategorySocial Services

TypeRegular Full-Time