Internal Revenue Service Lead Tax Examining Technician *NTE 1 Year* in Ogden, Utah
WHAT IS THEWAGE & INVESTMENTDIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
See "Other Information" for Locations.
WHAT DOES A LEAD TAX EXAMINING TECHNICIAN DO? As a Lead Tax Examining Technician, you will serve as the work leader for a team of tax examiners. In this role, you will carry out a full range of administrative and technical assistance. This work involves a diversity of issues related to a wide range of tax processing regulatory requirements and procedures administered by the Internal Revenue Service. As a lead, you will provide training, quality review and be an instructor or on-the-job instructor. In this position, you will lead and/or participate in team discussions, provide a positive environment and use sound judgment in resolving work issues.
As a Lead Tax Examining Technician, you will: Distribute, balance, monitor and report workload in accordance with established workflow or job specialization and maintain your own assigned inventory.
Assure equitable distribution among employees and timely accomplishment.
Amend or reject work not meeting established standards.
Maintain current knowledge of procedures, policies and directives to provide employees both classroom and OJT instructions.
Resolve simple informal complaints.
Complete unit quality reviews, provide reports on performance, progress and training needs of employees.
Make suggestions concerning personnel actions and recognition of outstanding performance. Provide feedback to the manager regarding employee performance when standards are not met.
Perform administrative duties in the absence of the manager. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Conditions of Employment
Refer to Other Information.
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Must be a U.S. Citizen or National
IRS Employees with Career or Career Conditional Appointments
You must meet the following requirements by the closing date of this announcement.GS-8 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: experience working/adjusting individual and/or business accounts, applying tax laws, regulations, practices, tax forms, notices, bills, and other documents relative to this position. Your experience should be sufficient to identify the nature and scope of problems or issues; make appropriate adjustments to accounts, and advise the taxpayer of options available for meeting tax obligations. In addition, you should be familiar with on-line systems, research materials, technology and tools to resolve taxpayer's inquiries/issues.-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part- time work is considered on a prorated basis.-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.In addition to the above requirements, you must meet the following, if applicable:You must have been at the GS-07 level for 52 weeks (time-in-grade requirement).
4 positions are located in Wage & Investment Service Centers, Ogden Accounts Management to be filled at: 2262 Wall Avenue, Ogden, UT.
POSITION DESCRIPTION: 92034 GS-08A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspxCONDITIONS OF EMPLOYMENT: We may select from this announcement or any other source to fill one or more vacancies.
This is abargaining unit position.
Alternative work schedule, staggered work hours or telework may be available.
Tour of Duty: Monday - Friday 4:30 p.m. - 1:00 a.m.
Must meet IRS telework eligibility requirements.
NTE 1 year, May be extended up to 5years, May not be made permanent.