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Saint Barnabas Health Care System Application Analyst, Epic Endoscopy in Oceanport, New Jersey

Application Analyst, Epic Endoscopy
Req \#: 0000062271

Category: Information Systems and IT

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Location:

EMR Project Capital,
2 Crescent Place, Oceanport, NJ 07757

Application Description
The information system needs for the Endoscopy & Pulmonary departments are addressed by a combination of systems encompassing both the Provation MD system for physician procedure documentation and Epic for all other workflow.
Role Description
The Application Analyst is primarily responsible for supporting the design and build of the Epic and Provation applications. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. The Application Analyst is responsible for the installation and upgrades and the configuration of the application. The Application Analyst assists in the coordination of end-user support activities. The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support. The Application Analyst is responsible for addressing basic user or build issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also will be supporting the Radiant / Lumens Endoscopy EAP s, Scheduling, Charging, and Interfaces to Epic. The Application Analyst also provides on-call support for the application through go-live.
Essential Functions:
In addition to the duties discussed in the Role Description, the Analyst is responsible for the following:

1) Executing Application Design and Build:
Designing and building the related application
Working with Operations to optimize the design of the application s capabilities and workflows
Performing a thorough review of all Foundation Build Content and workflows for application
Participating in unit, application, and integrated testing for system functionality
Building data fields, screens, templates, and user-defined functionality, as required
Reviewing the proposed training curriculum
Following build standards and maintaining synchronization between environments in collaboration with environment team

2) Application Support:
Providing go-live support for users on new applications, including functionality
Providing on-call support for application through go-live and post go-live
Representing application in Integrated Area Workgroups
Supporting continuous documentation of system modifications and updates

3) Documentation and Communication:
Maintaining and closing support tickets
Logging decisions and issues/risks in tracker
Supporting application governance needs, including development of business case for decisions
Maintaining version control of work flows, issues/risks log, and decisions tracker
Supervising basic issues and roadblocks, escalating issues as needed
Communicating with supervisors to determine necessary escalations

4) Project Management:
Recommending areas for process improvement
Assisting with development of future state materials
Following the process for identification, tracking, resolution and closure of all issues
Following the change control process and any required changes
Coordinating test plans and new systems, complying with version upgrades and system modifications
Qualifications:
Education
Preferred: Bachelor s degree or equivalent years of relevant work experience
Minimum: Associate s degree with three (3) or more years of relevant work experience
Work Experience:
Preferred: Three (3) years relevant experience in a health care setting
Minimum: One (1) year relevant experience
Preference for knowledge and clinical work experience in the field of endoscopy and perioperative area
Preference for knowledge of current workflows and processes within the department of endoscopy and perioperative area
Demonstrated interest in supporting the development and build of the application
Licenses and Certifications:
Minimum: Obtaining applicable certification (Epic OpTime or Radiant) will be an expectation of the role. Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicable
For clinical applications, clinical licensure is preferred
Key Competencies
Adaptability/flexibility: demonstrating flexibility with respect to changing end-user business needs
Critical thinking: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
Dependability: the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner. Must be detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines
Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
Interpersonal skills: the ability to communicate information clearly and concisely with project leadership and subject matter experts; the ability to gain trust and establish effective relationships with Epic counterparts
Learning: the ability and willingness to learn new software and systems
Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
Problem solving: seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
Resilience: the ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

RWJBarnabas Health is an Equal Opportunity Employer.

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