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Robert Half International Call Center Representative in Oakland, California

Description

Calling all Call Center Representatives! OfficeTeam Oakland is currently inviting all candidates with Call Center experience to apply to join our team for multiple positions available that require this experience! The ideal candidate will have experience in a call-center environment handling a high volume of calls every hour and will be skillful at typing quickly. The successful candidate will handle a new call every 2 minutes and resolve customer concerns to completion and record the call into the database. Interested candidates should apply online as soon as possible!

Responsibilities:

  • Manage large amounts of calls

  • Confirm or clarify information

  • Resolve customer concerns efficiently and politely

  • Record outcome of phone calls in database/CRM

  • Direct calls as necessary to correct point of contact

  • Other duties as assigned

Requirements

  • Excellent oral and written communication skills

  • Strong interpersonal skills

  • Experience with CRM

  • Great organizational skills

  • Ability to multi-task

  • Active listener

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $16.00 - $22.00 / Hourly

Location: Oakland, CA

Date Posted: October 16, 2020

Employment Type: Temporary

Job Reference: 00340-9502708167

Staffing Area: Office u0026 Administrative

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