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GO RITEWAY TRANSPORTATION GROUP Operations Manager in OAK CREEK, Wisconsin

JOB REQUIREMENTS: Are you looking for a new, rewarding career in a fast-paced industry? Do you have experience managing hospitality, transportation or retail operations and logistics? Seeking work at a growing company with strong core values? We have the job for YOU! GO Riteway Transportation is seeking a detail-oriented, experienced Operations Manager to oversee our commercial transportation services division. This manager will need to have a strong background in customer or client service, as well as management, but does not need to come from a transportation background. Strengths in logistics and operations are also a plus! The manager will have onsite responsibility for all administrative and operational activities in the Commercial Charter Division; this will include recruitment, managing dispatch staff, and overseeing the vehicle fleet. Compliance and safety regarding DOT regulations are important aspects of this role and the manager will be responsible for establishing and developing strategies that contribute to safe, on-time, and consistent service to all charter customers. The position is responsible for ensuring the business runs efficiently and profitably. The manager will work closely with the sales team to understand and deliver on customer expectations. The role also has direct supervision of motorcoach and private ride charter drivers, vehicle porters, and dispatch staff. KEY RESULT DUTIES Operational Duties such as hiring drivers and dispatching staff, implement booking software, and develop driver meetings and trainings Develop a Work Flow Process so the staff understands their responsibilities Develop and Grow Charter Opportunities with Sales Team Strategize and collaborate with dispatching team for new strategies and solutions Ensure high-quality service for all customers REQUIREMENTS 5+ years of management experience in a relatable customer service industry preferred. Strong problem-solving skills required. Candidates for this role should be able to think on their feet and make decisions quickly. Bachelor's Degree preferred. Exceptional organizational skills. Ability to analyze and make a business case for all recommendations. Supports and empowers team. Highly computer literate. Clean driving record and ability to obtain CDL license. We want you to join the GO Riteway Transportation Family! If you are confident that you have what it takes to succeed in this Operations Manager role, APPLY NOW. We Go the Extra Mile! GO Riteway's origin as a premier ground transportation company began three generations ago with Riteway Bus Service, Inc. in 1957. Over the next 60 years, it continued to expand and provide the best, most dependable and safest transportation for business travelers, tourists, students and local residents. Our fleet consists of school buses, motor coaches, shuttle coaches, limo coaches, executive sedans and vans. While... For full info follow application link. EOE of Minorities/Females/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5F80F36FE2A44F36

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