CareOne Senior Care Scheduling/Staffing Coordinator in Novi, Michigan
Do you love to do puzzles? Are you ready to take your caregiving and professionalism to another level?
Award winning Agency, CareOne Senior Care, currently services all of Greater Southeast Michigan and is a proud member of ?The Senior?s Choice?, the largest membership network of home care providers in the world. We are looking for a dynamic Scheduling Coordinator to join our team.
This is a unique and outstanding career opportunity for the right individual. We are looking for that special person that understands and buys into why we do what we do, is equally committed to our growth and success, and is compassionate about helping the seniors we serve.
The ideal candidate will be professional, detail oriented, high-energy with a great attitude that is ready to contribute to our dynamic Team. This is a FULL TIME position and you will be responsible for scheduling caregivers for client care. The ideal candidate will have experience in the senior care industry. Scheduling experience is preferred.
Responsibilities include (but are not limited to):
Answering telephone calls, problem solving, providing information to caregivers, clients and industry professionals
Scheduling shifts and fielding shift changes based on Company standards and benchmarks
Verifying hours worked, clock-ins, and clock-outs through our advanced telephony scheduling system.
Data entry and file system maintenance
Accept limited on-call duty a minimum of one (1) weekends per month and 1-2 evenings per week
The ideal candidate will possess the following:
One year of related administrative experience, home care and/or home health, office administration, or specific scheduling background
One Year of Scheduling Experience required
Ability to multitask, stay calm under pressure, work quickly and efficiently
Exceptional attention to detail, organization, and ability to prioritize
Strong time management, written, and verbal skills
Problem solving, problem prevention, and issue resolution skills
Leadership and sound decision making is critical
Computer literacy and program skills/Microsoft Office/Outlook
Commitment to our vision, mission, goals, and team-oriented approach
Personable, friendly, upbeat, and positive attitude
Competitive Base Salary
Insurance - Health, Dental, Optical, and Life
2 weeks PTO earned per year
Great work environment
CareOne Senior Care is an Award Winning home care agency serving Oakland, Livingston, Macomb, Washtenaw and Macomb Counties in Southeast Michigan!