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CareOne Senior Care Scheduling/Staffing Coordinator in Novi, Michigan

Scheduling Coordinator

Do you love to do puzzles? Are you ready to take your caregiving and professionalism to another level?

Award winning Agency, CareOne Senior Care, currently services all of Greater Southeast Michigan and is a proud member of ?The Senior?s Choice?, the largest membership network of home care providers in the world. We are looking for a dynamic Scheduling Coordinator to join our team.

This is a unique and outstanding career opportunity for the right individual. We are looking for that special person that understands and buys into why we do what we do, is equally committed to our growth and success, and is compassionate about helping the seniors we serve.

The ideal candidate will be professional, detail oriented, high-energy with a great attitude that is ready to contribute to our dynamic Team. This is a FULL TIME position and you will be responsible for scheduling caregivers for client care. The ideal candidate will have experience in the senior care industry. Scheduling experience is preferred.

Responsibilities include (but are not limited to):

  • Answering telephone calls, problem solving, providing information to caregivers, clients and industry professionals

  • Scheduling shifts and fielding shift changes based on Company standards and benchmarks

  • Verifying hours worked, clock-ins, and clock-outs through our advanced telephony scheduling system.

  • Data entry and file system maintenance

  • Accept limited on-call duty a minimum of one (1) weekends per month and 1-2 evenings per week

The ideal candidate will possess the following:

  • One year of related administrative experience, home care and/or home health, office administration, or specific scheduling background

  • One Year of Scheduling Experience required

  • Ability to multitask, stay calm under pressure, work quickly and efficiently

  • Exceptional attention to detail, organization, and ability to prioritize

  • Strong time management, written, and verbal skills

  • Problem solving, problem prevention, and issue resolution skills

  • Leadership and sound decision making is critical

  • Computer literacy and program skills/Microsoft Office/Outlook

  • Commitment to our vision, mission, goals, and team-oriented approach

  • Personable, friendly, upbeat, and positive attitude

Benefits Include:

  • Competitive Base Salary

  • Bonuses

  • Insurance - Health, Dental, Optical, and Life

  • 2 weeks PTO earned per year

  • Sick Time

  • Great work environment

CareOne Senior Care is an Award Winning home care agency serving Oakland, Livingston, Macomb, Washtenaw and Macomb Counties in Southeast Michigan!