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Milestone Retirement Communities Receptionist in Northglenn, Colorado

At Northglenn Heights, caring for seniors isn’t a job, it’s a lifestyle. Our care staff loves what they do and a lot of them have been caring for our residents for more than 10 years. But, what makes Northglenn really special is our residents. You might hear some other retirement communities talk about finding “a place for mom,” but at Northglenn, we want to be more than a place on a map. We want to be an extended family, a home for Colorado seniors. From proud veterans to retired school teachers, farmers, and housewives, any senior is welcome at Northglenn Heights. We have a diverse, eclectic family here at Northglenn, and that’s the way we want it to stay.

If you or a loved one are looking for a senior living community where residents feel connected and valued, we’d love to meet you. Call us today to schedule a tour.

Now Hiring (FT/PT) Receptionist!

As the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.

Check out our perks!

  • Control Your Schedule: View your schedule, pick-up shifts & request time off anytime, anywhere from the OnShift mobile app.

  • Earn Rewards: Track your progress and earn award points for clocking in & out on time, answering surveys and for other contributions in the community.

  • Provide Feedback: Answer short community surveys and provide feedback about your day – all from your mobile phone.

What we offer you:

  • A company that is growing so you can grow too

  • An awesome team to work with

  • Group Medical including dental and vision

  • Paid Time Off

  • Paid Holidays

  • 401K/Roth plan

  • Perks and Discounts Program

  • Travel Assistance Program

  • Employee Assistance Program

Responsibilities:

  • Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.

  • Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assists with residents who request assistance with mailing letters and packages.

  • Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.

  • Respond to inquiries and/or tours when Community Relations Director, Executive Director and Resident Care Directors are not available; facilitate experiences/tours of community as needed.

  • Promote and encourage residents to participate in activities.

  • Follow and communicate company policies and procedures.

  • Seek out and perform other duties as assigned or needed.

Requirements:

  • Must have compassion for and desire to work with seniors!

  • Ability to communicate effectively with residents, families, staff, vendors, and the general public.

  • Strong organizational and follow-up skills, and the ability to manage multiple priorities.

  • Knowledge of word processing, spreadsheets, and email functions.

  • Must be able to pass a criminal background check and drug test.

Apply with your resume TODAY to schedule your interview for this exciting opportunity! *Please do not provide graduation year if applicable.

Requisition ID: 2021-5091

Company URL: http://www.northglennheights.com

Street: 11475 Pearl Street

Post End Date: 7/9/2021

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