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Viability Revenue Cycle Analyst - Full Time in Northampton, Massachusetts

Are you a caring, organized, energetic, optimistic, reliable, team player with great interpersonal skills? COME WORK WITH US while we help build a world in which individuals with disabilities and other disadvantages realize their full potential.

Position: Revenue Cycle Analyst – Full Time

Location: Northampton, MA

Rate of Pay: $19.23 per hour

Hours: 40 hours per week

Schedule: Monday-Friday 8:30am-5:00pm

Summary: The Revenue Cycle Analyst is responsible for timely processing of billing, payment reconciliation, posting and collections to ensure that the Organization received appropriate payment for services provided. The Revenue Cycle Analyst interacts with funders, directors, and colleagues to ensure the Organization maximizes its funding allocated for each service contract.


  • Positively adheres to the organization’s Guiding Principles, and Code of Ethical Conduct.

  • Completes all required documentation in a timely manner; following all agency policies, procedures and standards including utilizing Credible, ADP, Financial Edge, and SharePoint to document required information.

  • Communicates positively, effectively, professionally, and in a timely manner both in written and oral format to all internal and external customers.

  • Stays informed of agency and program changes and updates.

  • Successfully completes all company required and job-specific training within required timeframes.

  • Processes accounts receivable billing and application of payments; researches and resolves discrepancies; monitors accounts receivable open items and reports on outstanding receivables.

  • Ensures that pre-monthly closing activities related to revenue recognition are completed.

  • Assists with internal and external financial reporting, including monthly and quarterly financial reports, and financial audits.

  • Works with administrative team to improve, support and promote quality services and a productive work environment.

  • Ensures confidentiality within all areas of responsibility.

Qualifications: Bachelor’s degree in related field or three to five years accounting experience. Must have ability to work independently and as an effective team member. Ability to read and interpret documents such as policy and procedure manuals and State funding source guidance.

Requirements: Demonstrated proficiency in data entry utilizing accounting software, to include Microsoft Excel, Microsoft Word, databases, and email essential.

EXCELLENT BENEFITS including Competitive Pay, Excellent Insurance, Employer Matching Retirement + Work/Life Balance

Competitive Pay with Promotional Opportunities

  • Strong focus on work/life balance

  • Medical, Dental, & Vision Insurance

  • Health Savings Account

  • Health Care and Dependent Care Reimbursement Accounts

  • 403(b) Retirement plan with employer match of 100% (up to 4% of employee contribution)

  • Company-paid disability insurance, life insurance, and AD&D insurance

  • Generous Paid Time Off & Sick Time

  • Tuition Scholarship Program

  • Professional and personal growth opportunities

  • Employee Assistance Program for employees and loved ones

  • Preferred ratings for home, renters’, pet, and auto insurance

  • Fitness and Weight Loss program support

To apply, please see the Careers section of our website at

Who We Are

Our team of over 400 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

We believe individuals with disabilities and other societal disadvantages are an essential resource for our country’s future. Our mission is to help build a world in which individuals with disabilities and other disadvantages realize their full potential.

Our Vision

Viability will be a positive disruptive force in the marketplace leading the innovative designs of future service delivery for individuals with disabilities and other disadvantages to realize their full potential within their communities of choice.

Viability is an equal opportunity workplace and Employer of Choice. We believe our strength lies in embracing our differences through a respectful, inclusive, collaborative environment. Viability provides reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process.