Job Information
Robert Half International Order Entry in North Miami, Florida
Description
Several Openings for Order Entry Specialist!
Some of the Employee Tasks:
Repetitive information provided to customers via email, estimate of 500 emails per week
Work with different vendors and keep a positive working experience between agents
Professionally answer the phone and assist customers all over the nation
Collect information via phone, chat, email and handle inquiries accordingly
Collect information to process new orders including secured forms of payment
Respond to customer inquiries, help them resolve problems or direct them to appropriate resources
Professionally interacting with other staff as needed
Actively listen and resolve customer concerns
Requirements
Employee Preferences:
Outlook experience – sending/responding to emails, Public Folders, multiple email addresses
Attention to detail
Excellent with excel
Previous CRM/Ticketing System
Microsoft Dynamics GP and/or Salespad experience and Vantage Point preferred
Ability to comprehend and create detailed emails
Contact:
Brenda Arce
305-374-5380
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
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