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UnitedHealth Group Associate Business Analyst - Work From Home in Norristown, Pennsylvania

If you are located in Tampa, FL Greensboro, NC, Norristown, PA, Atlanta, GA, or Roanoke, VA area you will have the flexibility to telecommute* as you take on some tough challenges.

Healthcare isn’t just changing. It’s growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities.

Who are we? Optum360 . We’re a dynamic new partnership formed by Quest and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group , we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life's best work . SM

The Associate Business Analyst will perform review and analysis of data, processes or workflow as requested by Billing Management. Collaborates with other departments and team members to find resolution for billing issues of any type. Communicates well, able to explain research and findings to management. May be utilized as a training resource within the department or to external customers.

Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Schedule and ad hoc auditing of various systems and databases

  • Process review, data analysis and measurement

  • Preparation of reports as needed by management

  • Identification and communication of billing and reimbursement issues to management

  • Prepares and coordinates presentations, trainings, etc; used as an educational resource

  • Implementation of new technologies and processes (includes testing and follow up)

  • May involve some interfacing with clients, managed care customers, IT resources and others when needed

  • Assignment of special projects as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 3+ years of experience in billing, insurance and third-party receivables or clinical laboratory healthcare industry and / or database experience

  • Experience using Microsoft Word (creating and editing documents), Microsoft Outlook (email and calendar), Microsoft Excel (pivot tables, formulas (vlookup, xlookup, match, etc..), and Microsoft Access (pulling database data and queries)

  • Ability to travel up to 25% of the time

  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Experience with SQL (manipulating data and queries)

  • Associate’s Degree (or higher)

  • Knowledgeable about billing practices and process management concepts - this may include knowledge of Test pricing and CPT coding or reimbursement processes, 3rd party provider enrollments, claims submissions, EDI and HIPAA transactions and/or accounts receivables

  • Experience with QBS billing systems or other enterprise billing systems

Telecommuting Requirements:

  • Must be a reside in Tampa, FL Greensboro, NC, Norristown, PA, Atlanta, GA, or Roanoke, VA

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy

  • Ability to keep all company sensitive documents secure (if applicable)

  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

You can learn more about all we are doing to fight COVID-19 and support impacted communities at:

Careers with Optum360 . At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work . SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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