USACares Jobs

Job Information

University of Oklahoma Patient Services Representative II - Gastroenterology & Hepa in Norman, Oklahoma

This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/ada/r/jobs/1993700

OU Physicians is Oklahoma?s largest physician group and encompasses almost every adult and child specialty.?


?


This is located in the Gastroenterology & Hepatology Department.


?


POSITION INFORMATION: Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.


?


REPRESENTATIVE DUTIES:de


?


+ Check In/Check Out


+ Greets and check in patients using excellent customer service while updating demographics, obtaining photo, and verifying insurance


+ Updates delay board and patients of any delays


+ Process and prints payments through the scheduling program.


+ Collects encounter forms and inspect the form for completeness and accuracy.


+ Scans/Updates insurance cards into the Electronic Medical Record software


+ Able to function in Electronic Medical Records (phone notes, patient pictures, scanning insurance cards and I.D


+ Prepares encounter forms and billing packets for patients to be seen.


+ Prepare daily batch form.


+ Prints physician schedules.


+ Schedules patient appointments, either by telephone or in person


+ Obtains patient demographics on new patients and updates demographics on established patients.


+ Answers telephone calls and distributes to the appropriate people.


+ Scheduling


+ Manage up to five phone lines


+ Knowledgeable with insurance


+ Filing and Organization


+ Pulls new patient records/obtain archived charts as needed for patient care and/or requests medical records from other facilities


+ Copies and prints medical records for patients and other providers or facilities.


+ Prepares inactive patient charts for storage. Maintains log of charts in storage.


+ Secures charts that have been sent to storage that are needed in the clinic.


+ Makes up new patient information packets


+ Requests medical records from other facilities


+ Referrals and Authorizations


+ Talks to patients about financial accounts/balances and collects co-pays


+ Able to verify referrals on file in the patient account.


+ Miscellaneous


+ Monitors office supplies and notifies appropriate person when supplies are low and need to be reordered


+ Dispenses supplies as needed.


+ Sorts and distributes mail and faxes.


+ Securing PHI by emptying shred boxes daily in a locked blue bin.


+ Attending and maintaining the coffee maker and water dispenser routinely throughout the day.


+ Keep the waiting area tidy.


+ All Areas


+ Communicates w

DirectEmployers