University of Oklahoma Patient Services Representative II - Gastroenterology & Hepa in Norman, Oklahoma
This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/ada/r/jobs/1993700
OU Physicians is Oklahoma?s largest physician group and encompasses almost every adult and child specialty.?
This is located in the Gastroenterology & Hepatology Department.
POSITION INFORMATION: Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.
+ Check In/Check Out
+ Greets and check in patients using excellent customer service while updating demographics, obtaining photo, and verifying insurance
+ Updates delay board and patients of any delays
+ Process and prints payments through the scheduling program.
+ Collects encounter forms and inspect the form for completeness and accuracy.
+ Scans/Updates insurance cards into the Electronic Medical Record software
+ Able to function in Electronic Medical Records (phone notes, patient pictures, scanning insurance cards and I.D
+ Prepares encounter forms and billing packets for patients to be seen.
+ Prepare daily batch form.
+ Prints physician schedules.
+ Schedules patient appointments, either by telephone or in person
+ Obtains patient demographics on new patients and updates demographics on established patients.
+ Answers telephone calls and distributes to the appropriate people.
+ Manage up to five phone lines
+ Knowledgeable with insurance
+ Filing and Organization
+ Pulls new patient records/obtain archived charts as needed for patient care and/or requests medical records from other facilities
+ Copies and prints medical records for patients and other providers or facilities.
+ Prepares inactive patient charts for storage. Maintains log of charts in storage.
+ Secures charts that have been sent to storage that are needed in the clinic.
+ Makes up new patient information packets
+ Requests medical records from other facilities
+ Referrals and Authorizations
+ Talks to patients about financial accounts/balances and collects co-pays
+ Able to verify referrals on file in the patient account.
+ Monitors office supplies and notifies appropriate person when supplies are low and need to be reordered
+ Dispenses supplies as needed.
+ Sorts and distributes mail and faxes.
+ Securing PHI by emptying shred boxes daily in a locked blue bin.
+ Attending and maintaining the coffee maker and water dispenser routinely throughout the day.
+ Keep the waiting area tidy.
+ All Areas
+ Communicates w