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Robert Half International Customer Service Representative in Norfolk, Virginia

Description

Customer Service Representative Openings!

OfficeTeam has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Non-Profit industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Norfolk, Virginia region and is a long-term temporary employment opportunity.

What you get to do every day

  • Field and send written business correspondence

  • Offer friendly, accurate customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring services

  • Receive and place telephone calls

-Scheduling appointments

-Data entry

Requirements

  • Ability to interact effectively with internal and external partners and clients/customers

  • Customer service and office administrative skills

  • 1+ years of past relevant experience

  • Experience performing extensive research to resolve complex customer inquiries

  • Proficient with computers and technology platforms

  • Data entry experience highly preferred

  • Demonstrated knowledge of calendar managements and scheduling appointments

  • Practical knowledge of Intake Interviews

  • Assist Customers experience desired

  • Answering Inquiries experience

  • Foundational knowledge in Answer Inbound Calls

  • General familiarity with scheduling

  • Adeptness in Answering Multi-Line Phone System

  • Background working with Referrals

  • Superior Customer Service experience

  • Deep understanding of Answer Inbound Calls

  • Supportive, positive attitude with a detail oriented demeanour applied to all tasks

  • Proficiency with Microsoft Office applications

  • Excellent oral and written communication skills

  • Critical thinking, problem solving, ability to work independently

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $11.88 - $13.75 / Hourly

Location: Norfolk, VA

Date Posted: May 22, 2020

Employment Type: Temporary

Job Reference: 04550-0011465964

Staffing Area: Office u0026 Administrative

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