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Green Mountain Farm to School Food Hub Account Manager in Newport, Vermont

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Position DescriptionGreen Mountain Farm-to-School seeks a dynamic, mission-driven food systems professional with strong business and sales skills to support the growth of our food hub, Green Mountain Farm Direct. The Food Hub Account Manager will develop, manage, and grow customer accounts for Green Mountain Farm Direct. The Food Hub Accounts Manager reports to the Executive Director.Green Mountain Farm Direct (GMFD) is a regional food hub distributing local food to schools, institutions, and other sales outlets in Northern Vermont. GMFD works with over 40 local farms to provide a variety of local foods including fruit, meat, vegetables, grains, eggs, dairy and valued-added products to customers across Northern Vermont. Annual sales are approximately $450,000+ and growing.The Food Hub Account Manager will:? Manage the sales and outreach for local food distribution throughout northern Vermont, identifying new market opportunities based on research and best practices and initiate sales.? Use existing brand(s) to promote our farm partners within sales outlets.? Collaborate with Vermont Way Foods™ and partners on new initiatives to increase sales of Vermont foods.? Serve as customer service representative for Green Mountain Farm Direct by building and maintaining relationships and problem solving with customers, including schools, grocers, and other institutions.? Prioritize customer outreach and engagement through in-person meetings, phone calls, emails and special events.? Create and implement training, professional development, and special event opportunities for buyers and farmers.? Develop and implement evaluation tools; collect, analyze, and report data for program evaluation and strategic planning.? Support Logistics Manager with the daily operations of the food hub including accurately receiving and processing customer orders, responding to customer Green Mountain Farm-to-SchoolFood Hub Account Manager inquiries, coordinating with distribution partners, generating and distributing weekly product lists, as needed.? Provide technical assistance referrals for customers and vendors.? Organize, attend and present at business, community, and neighborhood group meetings.? Implement promotional and marketing plans.? Act as the back-up for Food Hub Logistics Coordinator during vacations and holidays, as needed.? Organize and implement Harvest of the Month production planning with producers and customers.? Respond to procurement solicitations.? Participate in the strategic planning process for Farm Direct, prioritize actions based on best fit with the program’s mission and on potential to ensure long term viability.? Provide general operational and administrative support to the organization, as necessary.