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Humana IT Program Manager (Remote) in Newport, Rhode Island


The Senior IT Project Manager oversees various system projects and/or programs of a highly complex nature. The Senior IT Project Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.


Deliver innovative solutions! In the fast-paced, ever-growing world of Healthcare, Humana relies on the latest technology and trends for sharing and storing information, communication and security. We need experts in technology to help us develop and maintain our networks, hardware, and software-to ensure our systems run smoothly and efficiently, keep us on the forefront of innovation in healthcare, and retain our competitive edge. At Humana, we want to help people everywhere, including our associates lead their best lives and achieve lifelong well-being. We look for talented individuals who share this passion for helping others, who have naturally curious and innovative minds, and who want a career where they can use their technical skills to make a positive impact on the lives of our members.

Senior IT Project Managers are responsible for establishing and leading enterprise-wide strategic initiatives. They lead a variety of different types of programs including launching new products and services, large-scale application development, systems integration, BPO arrangements, operational efficiency improvements, process reengineering and infrastructure upgrades and deployments.


  • Single accountable party for defining, planning, orchestrating, and delivering a given strategic initiative.

  • Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit.

  • Directs large-scale, complex programs often involving multiple internal and external constituents and matrix partners.

  • Accountable for one or more initiatives including business, operational, and IT deliverables.

  • Has direct oversight over all aspects of the program life cycle and works with matrix IT partners to oversee all SDLC phases of its components projects.

  • Rigorously manages program scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters.

  • Validates financial forecasts and provides on-going reconciliation of resources and other related project expenditures.

  • Develops communication plans and interfaces to execute on responsibilities

  • Serves as a Subject Matter Expert in routinely briefing key stakeholders on different aspects of assigned initiatives.

  • Chairs weekly Core Team and monthly Operating Committee meetings to review progress with key constituents.

  • Defines and tracks program milestones while developing, maintaining, and reporting on an overall integrated delivery plan.

  • Establishes program team start-up structure including a program specific PMO and governance model.

  • Develops the program charter, integrated program plan, resource plan, contingency plan, and related program artifacts.

  • Understands and champions the value proposition of the program.

  • Publishes periodic project status reports.

  • Proposes recommendations and adjustments

Required Qualifications

  • Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity.

  • Ability to navigate a highly matrixed organization effectively.

  • Sound business and technical acumen.

  • Focused and versatile team player that is comfortable under pressure.

  • Ability to communicate at all levels with clarity and precision both written and verbal.

  • Strong presentation skills.

  • Ability to remove barriers and enable teams to complete objectives.

  • Demonstrated applied experience establishing and delivering complex programs.

  • Excellent problem solving and critical-thinking skills.

  • Exemplary core project management skills including multiple aspects of the PMBOK.

  • Extensive knowledge and expertise in the use of the project management and SDLC methodologies and tools.

  • 5 or more years of technical experience.

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

  • Bachelor's degree in Business, Information Technology or a related field.

  • Six Sigma and/or Project Management Institute certification.

  • Experience in the health solutions industry.

The following policy applies ONLY to associates working in the state of Arizona:

Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana has adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter.


Scheduled Weekly Hours