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AutoZone Customer Service Representative in New York

Niagara Falls, North Tonawanda, Buffalo. AutoZone. Customer Service Representative. FT/PT, hrs and shifts vary.

AutoZone's Full-Time and Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience: While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance with AutoZone's expectations by Living the Pledge every day.

Position Responsibilities:
Provides WOW! Customer Service.
Ensures assigned store tasks are completed in a timely manner on assigned shift.
Operates cash registers and follows established cash handling procedures.
Follows company policies and loss prevention procedures.
Maintains a safe working environment including PPE (Personal Protective Equipment).
Maintains store appearance and merchandising standards as directed.
Ensures that merchandise is restocked and placed in their respective areas.
Utilizes Electronic Catalogs to help customers locate merchandise or find suitable alternatives.
Maintains product knowledge and current promotions through AutoZone systems and information sources.
Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs.
Utilizes OBDII to read codes.

Position Requirements:
High School diploma or equivalent.
Basic knowledge of automotive parts is required.
Excellent communication and decision making skills.
Ability to lift, load, and deliver merchandise.
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts.

Starting pay is negotiable depending on experience.
Benefits are for full-time employees only.
Subject to reference and criminal background checks.

Please apply at