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RCM Technologies Systems Analyst in New York, New York

Reference # :20-00527Title :Systems AnalystLocation :New York, NYPosition Type :Direct PlacementExperience Level :6 YearsStart Date :07/06/2020 DescriptionRCM Technologies is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.

The Systems Analyst will use in-depth and hands-on knowledge of both business functions and software technology to support and streamline manual and automated operational processes within the technology solutions space. Operational processes include, but are not limited to the monitoring of core Firm systems, data integrations between internal and external software systems, tier 3 support for critical applications and the delivery of critical reports. A successful candidate must be a self-starter with a broad professional skill-set and excellent communication skills.

Responsibilities include, but are not limited to:

  • Develop and maintain comprehensive business process knowledge of internal functional groups including Finance, eDiscovery, Records, Payroll, Human Resources and Information Technology

  • Conduct proactive end-to-end monitoring of systems and data flows, identify business application opportunities for improvement and streamline operational processes

  • Research, evaluate, integrate, test, deploy and support internally developed and third-party applications

  • Perform functional and data-driven analysis of specific business areas and develop technology alternatives and recommendations to ensure strategic goals are met

  • Develop requirements, perform system configuration and scripting, craft and execute test plans, administer applications and provide tier 3 support

  • Develop, test, and deploy systems integration adaptors/programs using .Net and SQL database scripts/stored procedures to interface core business systems

  • Partner with other technical team members and business functions to facilitate solution delivery and issue resolution

  • Provide operational support and maintenance of Firm applications

  • Perform troubleshooting and resolution of end-user and application software issues

  • Act as liaison to external vendors in conducting case management

  • Design and develop adhoc data analysis

  • Review and advise toward market developments, including upgrades, available features and functionality and new applications

  • Experience coordinator and/or working with offshore teams a plus

Qualifications

  • Bachelor's Degree in Information Technology or related area

  • 6+ years of experience in application development and systems analysis

  • 5+ years of experience in software implementation using a variety of platforms, such as T-SQL, C#, VB.NET, Web Services, REST API, SharePoint, BizTalk, SQL Server Services (reporting services, analysis services, and integration services) and PowerShell

  • 2+ years of experience in deploying, interfacing and supporting business applications within the Legal industry preferred

  • Development and administration experience with ServiceNow is a plusStrong professional and interpersonal skills including effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and the ability to self-manage

  • Exceptional project planning and management skills. Thorough understanding of project management principles and experience managing complex projects; has a complete understanding of the software development life cycle, application test plans and associated quality assurance activities

  • A strong sense of urgency and the ability to manage others to respond to deadlines

  • Ability to multitask across project/initiatives and delivers according to time and cost commitments

  • Broad systems thinking: understands the connections and relationships across functions and entities for both internal and external constituencies; thinks appropriately into the future

  • Experience with Elite Enterprise, Intapp Time, and Data Warehousing/Analytics platforms are a plus

RCMTechnologies, (USA) Inc. is an Equal Opportunity Employer M/F/D/V. RCMT encourages applicants of all ages.#CB#Monster#Dice

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