AT&T Strategic Account Lead 3 in New York, New York
This is the big leagues. AT&T is a world leader in communications, business solutions and entertainment. As part of our Business Sales team, you'll work with small to large enterprises as well as government agencies to sell our full-scale business solutions.
Our wireless division serves 95 percent of the Fortune 100 companies and counts more than 80 percent of the Fortune 500 and more than 1200 federal, state, and local government agencies as customers. Companies and organizations with the most complex networking and communications requirements in the world look to our powerful global IP backbone network, extensive portfolio and expertise to help them increase business velocity by making them more productive, collaborative, competitive, and cost-effective.
You'll be part of the team that walks our customers through AT&T's cutting-edge products, shows them the benefit of our advanced services, and ultimately closes the deal. We aren't just the phone company anymore and you aren't just any sales person.
This could be your chance to join a company that's known for being innovative, successful and ahead of the curve.
With AT&T's history of success and commitment to emerging technologies, this is the ideal sales environment for a professional looking to build an amazing career.
AT&T Strategic Account Manager is considered an expert in providing wireline voice, data and wireless/mobility application and solutions to AT&T large fortune customers. As an expert, the Strategic Account Manager is successful in the development and execution of strategies that focus on meeting and exceeding the business needs of our clients. AT&T Strategic Account Manager is successful in indentifying key industry trends, leveraging market based knowledge, AT&T portfolio and delivering strategic solutions to the client through a consultative sales approach.
Roles and responsibilities of the AT&T Strategic Account Manager include, but are not limited to the following:
Delivery of technical solutions that meet a wide variety of customer wireline and Wireless communication needs
Articulate AT&T strategy and our ability to deliver industry leading network and applications level solutions
Partners with customers to understand business needs, issues, strategies and priorities in order to deliver value-added business solutions
Leverage industry knowledge, applications, and product knowledge in order to find and close opportunities
Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors
Develop and implement AT&T Business Plans
Maintain and cultivate client relationships at management and executive level
Overall revenue growth, customer satisfaction, and the full scope of AT&T relationship performance within a portfolio of one or more assigned AT&T customers. This includes both retention and acquisition activities
Build and Manage sales funnel, analyze and manage pipeline activity, monitor sales activity against assigned quotas, and lead Account Executives toward achieving and exceeding business results
Earn the customer's respect as a business partner and measure success through the use of the Client Relationship Program (Client Business Planning, Stewardship, CAP, and Shared Expectations)
Incorporate executive summary, Return on Investment (ROI) analysis and solutions design to develop customer-specific proposals and presentations
Manage the financial forecasting for said accounts. Ability to understand and articulate the client's financial goals and pressures and AT&T's ability to deliver ROI
Required Experience, Skills and Qualifications:
Eight years of experience selling into large F100/F500 accounts
Five years of telecommunication sales experience including both wireline voice and data and wireless/Mobility application and solutions
Five years of consultative sales experience, business planning and executive positioning
Knowledge of LANs, WANs, and supporting hardware and software
Application sales experience that includes Hosting, Digital Media Solutions, Unified Communications, Cloud Services, Applications Management, Consulting & Integration, Emerging Technologies
Wireless sales experience including one or more of the following: voice, data, integrated devices, Applications, Blackberry, iPhone, Windows Mobile, Android, WWAN, Laptop Connect, Mobility Network
Technical sales experience and/or technical consultation experience
Large Fortune business account sales experience
C-Level, executive business sales experience
Strong negotiation and closing skills
Successful sales track record
Excellent interpersonal, communication and organizational skills
Moderate financial skills
RFI and RFP
Knowledge of AT&T Portfolio:
Voice (Local and LD)
Mobility Application Solutions
Consulting, Integration and Equipment Solutions
Contact Center (Call Centers)
Hosting and Application Services
Security and Business Continuity Services
Bundled and integrated Services
Digital Media Solutions SM
Pass required sales and data assessments
Valid Drivers License
Desired skills, experience, education and certifications
Technical sales experience in a large-business environment
In depth knowledge of all AT&T Products/Telecommunications
Bachelors of Science in Engineering, Computer Science, or MIS is preferred
Cisco Certifications: CCDA, CCNA, CCDP, CCNP, CCIE is preferred
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.