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Sodexo General Manager 2 - Multi-Service in NEW YORK, New York

Unit Description

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo Seniors is seeking a Multi-Service General Manager for it's operations at Eastview Senior Living in New York City . Eastview is an Independent Senior Living residence for individuals and couples ages 55 and older.This is an exciting opportunity for a seasoned, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of the Dining Services, Environmetal Services and Facilities Management operations. The General Manager ensures client, customer service/satisfaction with efficient cost-effective management that both meets and exceeds expectations.

The successful candidate will:

  • be responsible for the oversight of residential Dining services, Environmental Services and Facilities Management operations and teams;

  • work to develop and grow the business while managing and controlling operational costs and offering high quality service to our Clients and Residents;

  • have responsibility for full financial oversight of the account, including budgeting and reporting for all three services to achieve company and client financial targets and goals.;

  • provide technical training and expertise, coaching and leadership to the all onsite teams while working side by side in the operation as needed;

  • create a positive customer service driven environment, by driving employee engagement and customer satisfaction through strong leadership skill;

  • integrate fully within our client's organization becoming a trusted advisor with a customer service focus;

  • ensure compliance to all safety, sanitation, and overall workplace safety regulations and standards.

Is this opportunity right for you? We are looking for candidates who:

  • have the bility to develop trust and build strong client relationships while meeting the expectation of the client as well as Sodexo;

  • can demonstrated experience directing a Culinary, Environmental and Facilities Team and exceptional human resource and management skillset;

  • show exceptional, multi tasking, time management and professional communication skills;

  • have a hands-on, innovative leadership approach to management;

  • are experts at high level customer service and relationship building;

  • adept at working independently and making sound business decisions within company guidelines;

  • have strong financial acumen and experience managing multiple operational budgets;

  • Candidate must be knowledgeable in compliance to food safety, sanitation and overall workplace safety standards.

Learn more about Sodexo Benefits:

At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts.Click here for more information aboutSodexo’s Benefits (

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs ( .

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’llenjoy an improved quality of life that’s unique in the hospitality industry.

Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is between $5 and $10 million in managed volume.

Key Duties

  • Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

  • Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

  • Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

  • Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

  • Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

  • Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’sDegree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


System ID 712073

Category General Management

Relocation Type No

Employment Status Full-Time