The Estee Lauder Companies Executive Director, Product Development- MAC in New York, New York
Executive Director, Product Development- MAC
Work in tandem with Senior Vice President in the innovation strategy and development of quality products and programs for the Eye, Collections and Collaborations categories. Must be extremely creative, technical, as well as a strong leader who can work independently as well as manage a team. Must be well versed in Color. Candidates must have 10 years of Product Development experience (notably in Makeup) and extremely strong in creating concepts, juggling multiple workstreams and launches, time management, team leadership, and have exceptional communication and cross-functional collaboration skills.
Strategy & Management:
Build eye category innovation strategy in accordance with the MAC brand and ELC Corporate innovation strategy/philosophy
Drive the creative development process for eye, collaborations, and collections categories from concept through launch, including concept development, research, presentation and execution of both calendar and off-calendar projects.
Address consumer insights & market opportunities via granular insights, data & analytics
Push Creativity and Innovation Sufficiency by Ideating with R D, Third-Party partners, Cross-Functional Teams, and Global Regions to Co-create Relevant Product launches that drive MAC’s business
Influence and help gain buy-in with MAC Global Leadership Team and Corporate Senior Management through participation in Corporate and Global Strategy and Regional Meetings
Identify breakthrough technologies and global product insights by participating in innovation summits in Canada, Melville, and Shanghai (w/ Tokyo)
Close existing gaps via commercial innovation, leveraging existing heroes & underleveraged assets, and create the market via big product innovation ideas & new breakthroughs
Refine Ideas and Drive Actions via Cross Functional Refinement & Amplification with MAC Regional Teams
Lead/manage a team of 4 to maintain MAC’s leadership position in the eye category: Commit to building capabilities and relevant skillsets that will develop, retain, and engage team. Focus on nurturing and growing talent by investing in their development and creating opportunities for growth.
Spearhead development of innovative formulas with robust concepts, providing marketing teams with bold story-telling tools and claims communication used in designing 360 launches capitalizing on market trends/growth opportunities, and ensuring wins in all key regions
Build out concepts based on White Space, Pure Technology, Competition, Local Relevant Insights, and reanimate and expand Hero Franchises while also infusing artist or consumer insights
Develop concepts designing the look, feel and performance of products to meet a strategic market need within the portfolio
Have a deep understanding of the makeup market/industry trends, from ingredient, texture, form, application, claims and storytelling aspect
Have finger on the pulse of the consumer and social media aspect of benefit, performance and package delivery trends. What is being used, how and why
Be able to visually and verbally communicate complex product concepts, positioning and attributes through PowerPoint (buzz word concept sheets) and product profiles
Create product claims roadmap for the launches, with strong execution of the clinical and sensory tests to lead the trend, smash the market competition and drive product differentiation and superiority amongst all categories and subcategories within Eye.
Work with marketing on product architecture and future innovation pipeline
Meet with Outside Vendors to curate external technologies and trends to fuel concepts and product category growth
Attend trend presentations, trade shows, and outside vendor meetings to seek breakthrough formula prototypes and track upcoming technical and color trends
Present concepts to cross-functional teams and senior leadership for approval and buy in
Ability to analyze and interpret sales data and consumer insights into sales trends, product innovation and portfolio insights
Own eye category expertise and technical development across all subcategories – Mascara, Liners, Brow and Eyeshadows.
Display high proficiency in developing innovation across all other categories (lip, face, etc) for Collections and Collaborations programs
Possess high level project management and prioritization skill set while working cross-functionally with internal teams to meet timelines (GBSC, Marketing, Creative Ops, GSR, Packaging, Claims, R D, and Legal)
Communicate and collaborate with R D on creating formulas meeting texture and performance needs
Drive priorities with R D by leading a bi-weekly touch base for enhanced communications
Manage Monthly Claims/R D touch base to manage process for developing strong product claims and creating the testing for claims. Work with R D and the Claims team to execute, while consulting Legal on verbiage and final claims
Collaborate and drive innovation with the Packaging team - marrying formulas with identified or newly created and differentiated packs and applicators
Collaborate and consult with the regions to understand need gaps, local claims and trends. Create global programs that have local relevance. Work intimately with APAC PD and Innovation HUBS to develop APAC specific products to win in each local market.
Manage a product through the production lifecycle upholding quality and safety from lab, to pilot to production
Oversee Eye Team’s distribution of formula sampling for internal meetings, creative needs, backstage and artist testing, regions, etc. to help cascade new product innovation
Attend and participate in Program Review and PPD meetings every other week
Manage relationships with outside vendors. Review and formulate with outside vendors depending on program needs. Oversee the entire development process with OV (including OV R D) to request QQs, achieve PFA and meet development milestones
Available as needed to develop/shade onsite at the lab
Liaise with QA to ensure standards for products are renewed to spec
Co-create demos, torture tests, before-and-after, technical diagrams and charts with R D scientific departments and the Creative Team to help sell the products
Communication and Messaging:
Able to translate scientific claims results to explain and sell in consumer-friendly language
Present product knowledge, benefits and positioning at sales meetings and retailer meetings
Maintain close working relationships with MAC Makeup Artists to test and co-develop as needed
Collaborate with Global Communications on talking points for product launches
Brief Consumer Marketing on product knowledge to influence and enhance digital and social facing marketing 360 plans
Work hand in hand with Editorial/Copy team to meet claims deadlines and product names ensuring accurate and appropriate verbiage
Collaborate with AT D to ensure training and artist materials are accurate and cohesive. Consult with AT D to inform product development needs including nomenclature and consumer/at counter insight
Relevant experience (10 years); makeup background preferred
Undergraduate College Degree or Higher
Strong technical skills in tactile/aesthetic development and evaluation of cosmetic products as well as the ability to communicate product understanding
Strong leadership skills with proven track record of management (references needed)
Good eye for aesthetics, color and trends
Ability to think creatively and brainstorm new ideas to stay ahead of the market curve
Excellent organizational, communication and management skills with a keen eye for detail.
Focused, solution-oriented, and flexible to handle priority pivots and juggle multiple programs.
Strong written, oral, and presentation-based communication skills.
Job requires both domestic and foreign travel
Proficiency in Microsoft Word, Excel and Power Point
Well versed in digital apps, social media sites, online activities and trends.
Job: Product Development - R&D
Primary Location: Americas-US-NY-New York
Job Type: Standard
Shift: 1st (Day) Shift
Travel: Yes, 10 % of the Time
Job Number: 2013452
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com