New York Life Insurance Company Director of Web for Personalized Agent Websites in New York, New York
When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.
The Digital Product Management, CVP leads agent presence programs for our NYL.com website. In collaboration with the Sr. Director of Web, this product manager will develop strategies, roadmap, and features for enabling experiences that promote the advice and expertise of our Agent / Recruitment force online. This role is responsible for seamlessly launching programs, tracking performance metrics, and developing micro and macro performance objectives that align to key marketing goals.
Develop strategies / plans that align to cross-business initiatives for consumer, client and recruitment initiatives
Provides industry experience to solve complex digital challenges and makes strategic decisions to achieve program goals
Guides and direct the research and design for delivering key product enhancements (UX/UI, user journeys, onsite search, SEO, etc.)
Manages large project delivery schedules and key aspects of product development with coordination between Marketing, Agency, and Service
Works across the organization to enable digital experiences that contributes to the overall success of our Agents & Recruiters
Anticipates changes within the digital market and insurance industry, and recommend solutions / enhancements for future web optimizations
Works with a cross-functional team of UX, UI, SEO, content, and other key stakeholders to develop digital experiences and ongoing product enhancements
Deliver presentations and communications for leadership across the organization (including the executive staff) on key product enhancements
Help define key processes for delivering digital experiences
Analytics and Measurement
Responsible for flawless delivery of digital programs
Develop and report on key digital analytics that inform digital roadmaps and enhancements
Work with internal / external teams to develop, conduct and assess online user tests to identify future enhancement opportunities
Work with internal / external stakeholders to develop, conduct, and assess onsite testing strategies (AB, Multivariate, and targeted experiences)
7+ years of experience developing web programs
Requires in-depth knowledge and/or breadth of experience web product management (UX, UI, Content, SEO, HTML, coding principles, etc.)
Understanding of offsite and onsite testing best practices, and how to leverage output to develop future feature enhancements
Proven track record delivering large-scale web programs at a Fortune 500 company
Ability to anticipate market or business issues and recommend improvements / enhancements
Creative problem solver with track record of making sound business decisions
Solves unique and complex problems; requires conceptual and innovative thinking to develop solutions
Ability to use data and consumer insights to make strategic decisions
Experience with managing multiple projects in a fast-paced, very deadline-driven environment
Strong presentation and communication skills. Ability to communicate complex ideas with others (all levels) and persuade audience to align to a single strategic point of view.
Proven leader with a team first mentality and the ability to build cross-functional relationships
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by ourFoundation (https://www.newyorklife.com/foundation) .We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visitLinkedIn (https://www.linkedin.com/company/newyorklife/) , ourNewsroom (https://www.newyorklife.com/newsroom/) and theCareers (https://www.newyorklife.com/about/careers/) page of www.NewYorkLife.com .
Job Requisition ID: [[id]]