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Oracle CX Senior Solution Engineer in New York, New York

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.

Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Are you interested in working with the best marketing technology and people in the industry? If the answer is YES, then keep reading! We're looking for exceptional candidates to join the Solution Engineering team within the CX Marketing Cloud. If you possess intellectual curiosity, great problem-solving skills, a competitive spirit and a desire to win, then you are the ideal candidate for this job!

The CX Marketing Cloud Solution Engineering team is an innovative group of professionals at the heart of the Marketing Cloud s industry-leading solutions. This role is focused on designing cutting-edge solutions for the B2B space; utilizing integrated, best-of-breed technologies across the entire customer experience. Some of the technologies that you'll have in your bag include Eloqua, Maxymiser (Site and App Testing and Optimization), Infinity (Web and Mobile Analytics), Datafox, DMP (Oracle Data Cloud), Oracle Commerce Cloud, Oracle Engagement Cloud, Content Experience Cloud, and many more!

As a Solution Engineer, you will work with Sales Leadership to build relationships with C-Level executives, Marketing Directors, CRM Administrators, and Content Developers to kickoff and lead our partnership with new and existing customers. You will gain exposure to the strategy and best practices we use to help our prospects and customers transform their batch-and-blast email communications into personalized, relevant conversations that will increase revenue performance within their organization.

Specific functions include:

  • Work as a contributing member of a tightly knit team that excels through collaboration, technical innovation, and knowledge sharing

  • Provide direction, specialist knowledge, thought leadership and sales support to position OMC technology to a client business through consultation, presentations, product demonstrations, and benchmarks throughout the sales process

  • Dig deeply into a prospects sales and marketing environment to translate use cases and requirements into a comprehensive sales and marketing solution

  • Understand the standard workflows and metrics involved in digital marketing programs including B2B and/or B2C communication strategies, efficient campaign design, external data integrations, email and form landing page design, frequency management, campaign approval processes, cost analysis, and performance measurement (e.g. ROI, CTR, CPA, Conversion Rate, etc.)

  • Leverage your consultative skill-set to engage and drive prospects through remote and onsite discovery meetings and product demonstrations

  • Business travel to client sites across North America approximately 35-50% of the time

To be successful in this role, you will ideally have:

  • SaaS Marketing Experience (i.e. practitioner, demand gen, implementation partner or other)

  • Working Knowledge of related applications (CRM- Oracle/SFDC/Microsoft CRM, Email/Web technology, ABM technology, Content Marketing)

  • Must be able to adapt in a dynamic & change-oriented environment

  • Exceptional time management & prioritization skills

  • Ability to work as part of a team to solve business and technical problems

  • Ability to master the art of storytelling in a business/selling atmosphere

  • Previous work experience in a pre-sales or Sales Consulting capacity, or experience in marketing operations or demand generation

  • Baseline understanding of a SaaS-based software Enterprise sales cycle and process

  • Brings energy, enthusiasm, and drive to the table every day. Having a social presence is a plus.

  • Excellent written and verbal communication skills that can support needs analysis, positioning, business justification, and closing techniques

  • Must be very comfortable presenting to large groups both in-person and remotely

  • Must possess the necessary discipline to work remotely with most interactions occurring virtually

  • Must have flexibility to work outside of traditional business hours depending on deliverables and deadlines

  • Must be able to adapt in an environment of constant change

Job: *Pre Sales

Organization: *Oracle

Title: CX Senior Solution Engineer

Location: United States

Requisition ID: 20000G86