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Deloitte ConvergeHEALTH Manager Expert Services - Digital Health Plan in New York, New York

Digital Health Implementation Consultant for ConvergeHEALTH, Deloitte Consulting

As a Digital Health Implementation Consultant, you will be aligned to the Expert Services team of ConvergeHEALTH s MyPath product suite, a Digital Health solution within the Platforms practice. The MyPath product suite, inclusive of the Connected Patient Hub, PatientConnect, and other ConvergeHEALTH platforms is designed to enable the rapid creation of scalable digital health platforms focused on Clinical Trials, Patient Engagement, and Connected Care. You will work to facilitate the visioning, design, and implementation of Digital Health products built on the MyPath platform in collaboration with clients and Deloitte Consulting implementation teams bringing a combination of subject matter and product expertise. Internally, you will work with our product teams to identify high priority use cases and features to help shape the product requirements and roadmap. In addition to your direct collaboration with our client and product teams you will also work with Deloitte s senior leaders to grow ConvergeHEALTH s perspective and thought leadership in this space.

Work you ll do

Client facilitation work with clients to help identify and design high value digital health applications supporting key life sciences and healthcare use cases including defining personas, user journeys, features, and facilitating development of actionable product roadmaps.

Delivery support work with implementation teams (Product Owners, Designers, Developers, Architects) to optimize development of requirements and build of applications on top of the MyPath platform.

Thought Leadership Collaborate with Deloitte and Industry leaders to research, synthesize, define, and publish eminence in the digital health space

Business Development Assist with sales meetings, conferences, and RFI/RFP responses by facilitating sales material collateral and providing product and implementation expertise

User Research Conduct research to better understand the needs of key healthcare stakeholders including Patients, Caregivers, Healthcare Professionals, and Researchers across multiple therapeutic areas

Executive communication preparing client-ready deliverables and presenting findings and recommendations to project and/or client leadership

The team

Core Industry Solutions

Our Core Industry Solutions practice encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core of the business. Examples of the type of work we deliver to our clients includes Digital CARE (Epic), Insurance CST (Guidewire), and Digital Banking Solutions (nCino).

The team brings experience from across Deloitte to leverage common approaches, best practices, and strategic investments to scale these solutions by industry strategy. Professionals will focus on key client issues that are at the core of the business by integrating our industry expertise with deep technical and operational transformation capabilities.



A bachelor s degree in a relevant field

4 years of professional experience in a healthcare technology company, life sciences or healthcare organization, or management consulting firm, preferably with a focus on digital health engagements (e.g. Digital Health Strategy, Program Management, Product Ownership, Design, Implementation,)

Experience with the planning, management and delivery of project-based activities

Experience with mobile and / or web development and design preferably in a B2C setting

Experience with gathering functional requirements and translating into user requirements

Broad understanding of core programming and computer science concepts

Strong knowledge of at least one of the following digital health domains (Clinical Trial Operations, Medical Device Data, Remote Care / Telehealth, Patient Services, Remote Data Collection, Wellness Programs)

Ability to travel up to 100% (While 100% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

Can be located anywhere, preference would be Boston or NYC


Advanced degree in a health care-related field (e.g., MHA, MBA, Masters in Health Informatics)

Strong working knowledge of AWS and Microservices based architectures

Experience with user research and experience mapping

Experience liaising with product development teams

Familiarity with development under a Quality Management System and within global regulatory requirements including Software as a Medical Device classifications

Exceptional interpersonal, project management, and communication skills, including presentation skills (i.e. experience with Microsoft PowerPoint)

An ability to work under pressure and deliver on tasks you re responsible for in a fast-paced and ambiguous environment, with tight client deadlines

An ability to effectively work in person and remotely with geographically distributed teams

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.