Oracle Associate Account Manager I in New York, New York
Associate Account Manager I
As an Associate Account Manager , you will be the day-to-day contact for our client contact, responsible for ensuring work is completed including projects, campaigns, and creative elements. You will know and understand your client’s business intimately and be an effective spokesperson for the client representing their point of view and concerns. In this role, you will develop a solid understanding of email marketing, digital marketing, and Saas based technology. You should possess a thorough understanding of and/or interest in online marketing, be technically literate and comfortable working with Internet technologies, and have the desire to build technical knowledge.
To get you ready for this role, you will complete a multi-week training program focused on honing your consulting skills and supporting mastery of our Saas platforms that support campaign design and implementation. Upon completion of the program, you will be staffed in a billable or shadow assignment on a customer engagement, where you will continue to develop your expertise in a day to day client-facing role.
The Associate Account Manager role is both challenging and rewarding. This role will test your interpersonal skills, exercise your ability to organize and manage multiple tasks, stretch your strategic thinking capabilities, and require you to communicate effectively. You will be provided the tools, training, coaching, and resources to help you be successful.
This role provides a fast-paced progression of skills, in a highly collaborative environment, with accelerated career advancement opportunities. Come join our team and see the impact you can make!
NAAC Overview: Oracle Consulting implements cloud-based business solutions for the largest, most prominent organizations in the world. This is an opportunity for you to have an impact on major businesses. We offer a unique focus on Oracle-based application and technology initiatives by combining leading expertise, broad coverage, global scale, and flexible delivery. Oracle Consulting functions as the focal point of customer relationships with Oracle product development, Oracle Support, Oracle University, and other related business and technology partners. For more information visit: http://oracle.com/consulting .
What You’ll Do
Join a fun and flexible workplace where you’ll enhance your skills and build a solid professional foundation. As an Associate Account Manager you will:
In-Market (Delivery Success)
Contribute to the design and execution of short-term projects and/or integrated lifecycle email campaigns. Serve as day-to-day contact for client contact and is responsible for ensuring project, campaign, and creative work is completed by agreed upon deadlines.
Develop an in-depth knowledge of Oracle SaaS platforms.
Gather business requirements, identify needs and scope programs to ensure quality programs that exceed client's expectations and industry standards.
Serve as an effective spokesperson for the client, representing the client's point of view and concerns.
Analyze key email performance indicators and identifies opportunities for optimizing results.
Perform detailed quality assurance check of all campaigns prior to client review ensuring that they were built to specifications
Assist in identifying issues and risks impacting the project and escalates for resolution as appropriate.
Conduct status calls, send follow-up notes, and provide status reports on a daily and/or weekly basis
Understand the billing process and KPI’s used (margin, revenue, bookings, etc.) to illustrate the health of the account & business
Practice Development (Value Creation)
- Assist in the sales process by identifying potential projects and sources of revenue.
- Maintain Oracle and departmental training requirements.
Participate in training to develop an understanding of Oracle's products, implementation methodology, functional business processes, and industry acumen
Continually grows product/functional knowledge through training/certification
Shadow resources to learn how to manage and elevate client experience
Actively solicit, receive, and implement constructive feedback from supervisors and peers
Participate in internal Oracle calls, webcasts, and events to better understand the strategic priorities of the company
What You’ll Bring
Let’s see what you can achieve when you dare to be yourself. What we are looking for:
Bachelor’s degree in Marketing, Business Administration, Communications
GPA of 3.2 preferred
Demonstrated leadership experience
Able to demonstrate critical thinking skills to acquire a higher level understanding of role, processes, and procedures
Great team player, know when to lead and when to follow
Self-starter, confident, driven with strong organizational skills
A strong work ethic, a winning attitude and a sense of humor
Ability to perform under pressure and meet deadlines while demonstrating enthusiasm towards colleagues and clients.
Strong data gathering, storytelling, and analytical skills
Excellent verbal and written communication skills and ability to build rapport
Previous internship or job experience preferred
Experience with packaged software is strongly preferred
Ability to travel 100% to client sites
No visa sponsorship is available for this position.
Detailed Description and Job Requirements
Member of an expert services team who is responsible for delivering a quality solution in a timely manner, on budget and to a client
- s satisfaction. Responsible for delivering a set of services and key deliverables that match customer specifications. Key responsibilities include the development, testing, and launching of marketing programs.
Junior member of the Expert Services team who provides expert services both as an individual and a team member. Takes direction from senior team members and management to ensure quality marketing deliverables for Oracle customers. Has basic subject matter expertise in marketing programs and campaigns. Has the ability to develop, coordinate, test, and launch basic/standard interactive marketing programs using the Oracle Marketing platform for on-time, on-budget, and error free project deliverables. Reviews project requests from clients to determine how to implement using established processes and best practices. Seeks direction from leadership and escalates issues as required.
0-2 Years of professional experience. Knowledge of HTML and Adobe Photoshop. SQL scripting experience.
Colorado Pay Range: From $21.97 to $38.45 per hour
From $45,697 to $79,968 per annum
Eligible for equity
Oracle offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Flexible paid time off (unlimited or accrued vacation and sick leave)
Paid parental leave
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Other Locations: US-IL,Illinois-Chicago, US-CA,California-San Francisco, US-CO,Colorado-Denver, US-NY,New York-New York, US-WA,Washington-Seattle
Job Type: Regular Employee Hire