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Lumen Lead Analyst - Work from Home in Nevada

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Work in three critical areas to provide key marketing insights to the consumer organization:

  • Data Extraction – using SQL to extract data and perform critical QA checks

  • Data Analysis - requires solid math skills to comb through and validate data to determine most relevant insights

  • Analysis Presentation - must provide meaningful analysis that answers needed business questions and associated action-oriented recommendations

The Main Responsibilities

  • Meet with Marketing Strategy partners to gain an understanding of the overarching strategy and the availability of various marketing offers, including any limitations

  • Translate high-level strategy into detailed plans that will lead to the generation of household level marketing or offer strategies

  • Extract critical campaign data elements from a variety of available databases using SQL

  • Organize and analyze data, recognizing relevant and insightful data points to be taken into consideration in future marketing plans

  • Summarize results and recommendations to be shared with key stakeholders throughout the marketing organization

  • Ability to work and lead multiple projects simultaneously

  • Be responsible for delivering on forecasted metric and provide variance analysis when actual results vary from forecasts

What We Look For in a Candidate

Required

  • Bachelor's degree and 6-8 years of related work experience

  • Proven delivery track record in database marketing or analytics

  • Ability to analyze, interpret performance metrics and provide associated recommendations

  • Self-motivated and results oriented, constantly pursuing process improvement

  • Ability to work with minimal supervision and direction

  • Ability to think critically, solve complex problems and prioritize an ever-changing workload

  • Strong and proven project management experience

  • Financial/Customer reporting or analysis experience at a larger company

  • Proficient in Microsoft Excel and PowerPoint

  • Strong, innovative problem solving skills

  • Strong interpersonal and communication skills are required to help with communication, team support and team effectiveness

Preferred

  • Background in SQL

  • Background in consumer marketing and behavioral modeling

  • Background in database management or marketing analytics

  • Able to meet deadlines and handle stressful situations

Requisition #: 243974

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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