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Perficient, Inc. Sr. Business Analyst (Retail CRM) in National, United States

At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

Perficient currently has a career opportunity for a Senior Business Analyst in the Data Solutions national practice.

The BA will have complete responsibility for the day-to-day engagement with key stakeholders for a very reputed retail brand in the fashion accesories business, including all aspects related to managing our consulting team, resulting in a successful delivery and a satisfied, reference-able client.

  • Understand data mapping and process and write source to target mapping

  • Grasp end to end customer initiatives such as opt in, email marketing, customer journey through campaign and write requirements for those items

  • Understand complexities of a large program and provide guidance for the development teams.

  • Must be an Agile practioner with an ability to understand and sometimes play the role of a Product owner

  • Interact with product managers and other organizational units such as QA, operations, and external IT partners.

  • Articulate Digital and Data Product requirements for large retail CRM implementations

  • Provide documentation support such as BRD to articulate the requirements and work with Scrum masters to support them on sprint planning

  • Lead QA teams on user acceptance test strategy and test case development

  • Lead teams of engineers through the completion of all phases of the project.

  • At least 10+ years as a BA, PM, and/or Product owner defining and prioritizing requirements

  • Retail industry experience is a must.

  • Experience with Customer data– Email Marketing, Campaigns , Customer Journey through campaigns ( functional understating of KPI’s like Opt-in’s , clicks etc.)

  • Agile experience is also a must.

  • Most recent 5+ years of experience writing SQL especially for Data profiling to play the role of a Data analyst

  • Most recent 5+ years working with with Global Delivery Model

  • Must be a Sr BA in the most recent position preferably with retail organization

  • Must be working for a consulting firm which delivers Data and Analytics services using Big Data

  • Highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality projects.

  • Hands on with project documentation. Well-versed in industry best-practices and current technologies.

  • Must have prior background in managing large, multi-team engagements.

  • Hands-on experience with proposal creation and leading proposal presentations.

  • Excellent leadership, interpersonal, communication and presentation skills.

  • Wide variety of IT and business consulting engagement experience.

  • Flexibility to travel.

  • Bachelor’s degree or foreign equivalent required from an accredited institution.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

More About Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

ID: 2021-11040

External Company Name: Perficient, Inc

External Company URL: www.perficient.com

Post End Date: 1/31/2021

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