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Bridgestone Americas, Inc Technical Coordinator in Nashville, Tennessee

JOB DESCRIPTION

The Technical Coordinator provides technical sales support to contractor/customers, system designers (architects and consultants), and end-user building owners. Technical Coordinator support includes answering product installation questions and making recommendations to help the caller make a suitability determination. The Technical Coordinator also answers roof design inquiries and identifies tested assemblies and systems that comply with rated assembly requirements on a given project. During the Technical Coordinators' engagement with the customers, they educate the audience on the FSBP product lines, make the customers aware of new and innovative products, and promote premium assemblies.

COMPANY OVERVIEW

Nashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world's largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world's largest chain of automotive tire and service centers.Guided by its global corporate social responsibility (CSR), commitment 'Our Way to Serve,' Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.

RESPONSIBILITIES

  • Responsible for educating customers, sales representatives, and teammates on how to apply Firestone, GenFlex, and Gaco products per product specifications.

  • Perform technical review of Pre-Installation Notices (PINs) to determine the suitability of proposed assembly for the type and length of warranty requested.

  • Review technical deviation requests and make acceptance determination based on system performance requirements for a given project, system, warranty type/term, and construction site-specific conditions.

  • Generate project assembly letters defining system requirements.

  • Provide input on company literature, spec's, construction details, and assemblies to make sure the most accurate information is available for the customer.

  • The ability to develop strong customer relationships and inspire customer confidence.

  • The ability to follow corporate and division policies and applicable government safety regulations are required.

QUALIFICATIONS

Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD without experience; or equivalent work experience

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

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