Sodexo Retail Manager 3 in NASHVILLE, Tennessee
Sodexo is seeking a Retail and Catering Manager 3 for Vanderbilt University Medical Center located in Nashville, TN . VUMC is known for its highly acclaimed teaching hospital and its groundbreaking efforts in electronic medical records. Its health care providers see more than 1.6 million patients each year and its hospitals perform more than 35,000 surgical procedures and see 65,000 patients in its Emergency Room.The Retail and Catering Manager will manage multiple coffee locations around campus as well as catering services.
The successful candidate will:
motivate, coach, mentor and develop frontline (hourly-paid), staff;
provide stellarcustomer service;
ensure compliance with all HAACP standards and safety policies in all culinary operations; and/or
develop and execute catering initiatives to drive sales growth and achieve catering revenue forecasts.;
oversee cash handing processes, and POS programming and maintenance;
ensure company food and physical safety programs and standards are followed;
conduct retail brand standard audits (in-house and national brands);
maintain integrity of retail branded concept standards (national and in-house brands);
manage the opening and closing the operation as well daily retail food service operations;
ensure all needed signage (including digital) is in place;
manage vendor relationships and compliance; and/or
maintain all product merchandising, marketing and ordering standards are in place.
Is this opportunity right for you? We are looking for candidates who have:
have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
exhibit flexibility to take on additional responsibilities as needed; and/or
demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
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Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States..
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
Manages cash handling protocols & control procedures according to Sodexo policies.
Maintains client satisfaction for food quality & customer service.
Accountable for the execution of service quality by maintaining the highest level of delivery.
Supervises day-to-day work activities of food service workers, supervisors & managers.
Qualifications & Requirements
Basic Education Requirement - Associate's Degreeor equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 652165
Category Food Service
Relocation Type No
Employment Status Full-Time