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CommonSpirit Health Receptionist in MURFREESBORO, Arkansas

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

Responsibilities

Communication

Answers telephone promptly and courteously.

Identifies clinic and self when answering outside calls.

Identifies self when answering inside calls.

Assists customers with all aspects of appointment scheduling in a positive and professional manner.

Notifies patients by telephone and/or by letter of pricing errors when appropriate prior to statement mailing.

Information Management

Presents registration form to each established patient and professionally asks patient to verify and make necessary changes in demographic and insurance information.

Changes demographic and insurance information in the practice management system and in the patient’s medical record in accordance with policy and procedure.

Presents new patient form to each new patient and professionally requests that patient complete both sides of the form.

Enters demographic and insurance information in the practice management system and establishes a chart for the patient according to clinic guidelines.

Presents HIPAA consent form to patient in registration process, obtains patient signature on form and enter into computer system.

Handles patient account and medical information accordance with clinic confidentiality guidelines.

Clerical

Generates a superbill for each patient visit from the appropriate account.

Generates a lab requisition form for each patient visit from the appropriate account.

Obtains UHS and workers compensation treatment form on worker’s compensation patients.

Photocopies driver’s license and insurance cards for all new patients and places these items in the patient’s chart.

Retrieves the correct patient medical record in a timely manner for each patient visit.

Places appropriate stickers on patient’s chart.

Delivers medical record, superbill and lab requisition form to physician area in a timely manner.

Codes and prices superbills according to established fee schedule.

Attempts to collect money from customers for services when appropriate.

Reconciles money collected with daily receipt totals.

Completes medical records release forms when requested by customer.

Schedules appointments for patients.

Stewardship

Is honest and trustworthy in all clinic dealings.

Utilizes resources in a cost-effective manner.

Demonstrates accountability for own actions.

Guest Relations

Professionally greets customers.

Introduces self when appropriate.

Escorts patients to physician waiting areas in a professional manner.

Works to create an amiable atmosphere within the clinic.

Strives to work toward the mission of St. Vincent Health System.

Qualifications

Education:High School Diploma, GED, Metropolitan Test or equivalent

Experience:One year experience in medical clinic preferred.

Physical Requirements:This job requires, at various times, the following physical activities; sitting, reaching, carrying, walking, pushing, pulling, lifting, talking, hearing, and finger dexterity. Must have close visual acuity to perform daily activities. The worker is not substantially exposed to adverse environmental conditions.

Skills:Good communication skills, ability to perform multiple tasks, ability to use computer, 10 key by touch.

PRIMARY CUSTOMERS: Patients, families, physicians, employees, third-party payors and vendors

REPORTING RELATIONSHIPS: Clinic Manager/Supervisor, Clinic Director

Incumbent has access to restricted or confidential patient or other highly sensitive business information and must comply with the terms of SVHS/CHI Policies as they apply to their job role.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances .

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health participates in E-verify.

Requisition ID 2020-130663

Employment Type Full Time

Department General Medical Clinic

Hours Per Pay Period 80

Facility CHI St. Vincent Health

Shift Day

Standard Hours 8a-5p

Work Schedule 8 Hour

Location AR-MURFREESBORO

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