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United States Steel Field Support Analyst I in Mt. Iron, Minnesota

10529BRMid-Level:IT - Infrastructure & USSK IT Work Location:MINNESOTA OREJob Description:We currently have an opening for a Field Support Analyst at our Minnesota Ore facility. The Field Support Analyst is a technician responsible for general infrastructure technology including PC, Laptop, Printer, MFD, mobile terminals, tag printers, and general project support. The successful candidate will possess excellent technology skills, as well as a strong work ethic and customer service focus.

Responsibilities:

•The Field Support Analyst is responsible to support general infrastructure technology and services. Safety is the Core Value of U.S. Steel; the Systems Analyst will make Safety the #1 priority in the execution of all work activities including monitoring contractor/vendor Safety in support of work efforts.

•General support for all PC, printer, MFD, mobile terminal, tag printer and software issues including daily customer service and ticket management

•Candidate must be a self-starter demonstrating excellent time management & organizational skills including the ability to multi-task and effectively prioritize multiple, concurrent work activities

•Excellent interpersonal skills including the ability to work well with customers, peers and vendors at all organizational levels

•Demonstrates commitment to customer service

•As part of duties, individual will have access to and use of car for transportation around plant location Candidate Specification:

Minimum Requirements (Requirements that are essential for performing the job):

•Excellent technical support skills including hands-on experience managing PCs, Laptops, Printers, Multi-function printers, tag printers, vehicle-mount/mobile terminals, tablets, and enterprise-class desktop software •Basic IP networking skills including cabling support, simple troubleshooting and user device configuration •Basic IT Project Management experience including demonstrated success managing small to mid-size projects in an Enterprise environment

•Server support, storage management, Active Directory or other related technology skills are a plus

•Be able to lift 50lbs and possess physical fitness necessary to work in a heavy-industry environment •Candidate must successfully pass pre-employment checks which include a driving history report

•24/7 off-hours support including weekends and evenings as required

•Willing to work within the facility itself on a daily basis

•Bachelors Degree or equivalent experience

•Ability to work Safely and independently in a plant environment

•Possesses strong oral and written communications skills; able to articulate ideas and listen effectively

•Candidate must be a self-starter demonstrating excellent time management & organizational skills including the ability to multi-task and effectively prioritize multiple, concurrent work activities

•Excellent interpersonal skills including the ability to work well with customers, peers and vendors at all organizational levels

•Demonstrated commitment to customer service

•The prospective applicant must have an excellent work ethic and be willing to extend the extra effort required to meet critical completion time lines in support of plant needs

•Project management experience is a plus

•1-2 years experience supporting an enterprise IT environment in heavy manufacturing.Auto req ID:10529BRCompany:United States Steel CorporationCountry:United StatesRequisition Type:US-ExemptPosting Title:Field Support Analyst IState/Province:US - MNWork Location - City:Mt. Iron Company Overview:Steel is essential to advancing modern society. In fact, countless aspects of our lives wouldn’t be possible without it. From state-of-the-art household appliances and safer, more fuel-efficient automobiles — to steel framing that makes our homes stronger and tubular products that support the development of our nation’s energy resources — our products build quality of life for people around the world. U. S. Steel is on an exciting transformational journey to become the iconic corporation — a company set apart from the competition through the talent of our people, the quality of our product, and the strength of our performance. We are seeking talented, motivated people to help us create the next generation of U. S. Steel, known for consistently out-performing the competition, delivering superior returns, and creating value for our customers as a world-class supplier of innovative steel products and solutions.Competency Summary:Think: Think Critically and Drive Change

Lead: Develop Talent and Collaborate

Do: Empower Performance and Deliver ResultsEqual Employment Opportunity:U. S. Steel is a principled company committed to its core values of safety, diversity & inclusion, environmental stewardship, results focus & accountability. We focus on our customers, driving quality and ensuring cost effectiveness. We promote an environment of respect, transparency and collaboration – encouraging new ideas that drive innovation and our collective success. U. S. Steel is an Equal Opportunity Employer. It is our policy to provide equal employment opportunity (EEO) according to job qualifications without discrimination on the basis of race, color, religion, ancestry, national origin, age, genetics, sexual orientation, sex, gender identity, disability status or status as a protected Veteran or any other legally protected group status.

(California residents may visit www.ussteel.com/CANotice for information regarding collection of personal information and U. S. Steel's privacy practices.)

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