Compass Group, North America ASSISTANT, CUSTOMER SERVICE (FULL-TIME) in MOUNTAIN VIEW, California
Posted Date: Mar 2, 2021
We are now hiring for a full-time *ASSISTANT, CUSTOMER SERVICE *position.
Location: 100 Mayfield Ave, Mountain View, CA 94043. /Note: online applications accepted only./
Schedule: Full-Time; Open availability, shifts may vary. Some weekends may be required. More details available upon interview.
Requirement: Previous customer service and computer experience is required. Event set-up experience preferred.
This is not a food service account - Facilities customer service experience preferred.
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If you have a positive attitude and a love for learning, you may be interested in joining our team.
Eurest Services is a premier facility services provider, offering leading national business and industry organizations a comprehensive range of self-performed and managed services, allowing our clients to focus on their core businesses in an optimal professional environment – an environment maintained by an exceptional, dedicated workforce. Using our proven processes and standards as blueprints, our management team thoughtfully crafts customized facility service strategies to efficiently and consistently meet the needs of our clients, while significantly reducing their costs. Our carefully selected employees are experts in their specialized fields, and they diligently and purposefully provide our clients with the highest caliber of service performance in the industry. We continuously strive to refine our skill sets and offer the most innovative facility solutions, anticipating the ever-changing needs of competitive and successful businesses, and building partnerships that enable our clients to focus on what matters most: their core businesses.
Full time associates at Eurest Services are offered many fantastic benefits such as:
Flexible Spending Accounts (FSAs)
Employee Assistance Program
Life Insurance for Associates and Eligible Dependents
Short Term Disability (STD) and Long Term Disability (LTD)
Accidental Death & Dismemberment (AD&D) Insurance
Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.
Essential Duties and Responsibilities:
Answers the telephone, responds to customer emails and provides general assistance to customers.
Reviews and promotes service requests submitted by customers.
Provides clerical support; maintains files and records.
Prepares routine correspondence, forms and other documents.
Collects, verifies, retrieves and enters data.
Operates standard office equipment.
Completes project assignments.
Assists in the preparation and proofing of materials for reports and other publications.
Interacts effectively with staff, students and faculty while conducting daily workplace duties.
Communicates with customers to complete work in a cost-effective, efficient and safe manner.
Maintains a clean and safe work environment.
Performs other duties as assigned.
About Compass Group: Achieving leadership in the foodservice industry*
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./