BUNZL National Accounts Manager (Morton Grove, IL) in Morton Grove, Illinois
The National Account Manager’s (NAM’s) primary role is to provide leadership and management to assigned client programs and relationships. The NAM is responsible for meeting or exceeding expected client service levels on assigned client accounts. The NAM is the primary point of contact for the client, and any challenges within the operation of an account are escalated to the NAM for resolution. The NAM role is focused on proactive management of assigned accounts, in order to ensure that each client’s program is managed and operates with maximum efficiency. This position proactively performs random data checks to ensure that accuracy levels are at expected levels. The NAM works closely with their respective Director of National Sales Accounts (DNA) to identify and convert opportunities for program expansion or improvement. The NAM must be able to strategically analyze the profitability of the account and find value added services for the client.
Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you’ll not only be able to find the adventure you are looking for today, but can be confident that new opportunities will be there for advancement in your future.
At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.
Provide accurate client reporting using BRS’s defined standard menu, propose exceptions only when necessary and with relevant context for informed decision making by Director or VP
Proactively provide expertise with other team members as requested or as needed
Initiate meetings with clients to present new technology and or other solutions as they become available, with attention to presenting benefits to each client
Proactively build strong relationships with clients and prospects that expand program revenue, and be able to guide problem resolution discussions to mutually reasonable conclusions that protect margin and relationships
Broaden and grow contacts within client organizations for cross selling purposes and reduce risk due to key contact departure (attrition)
Stays up to date on professional knowledge and retail trends
Manage and proactively think through customer current needs in order to anticipate future needs, matching organizational capabilities and recommending new ones
Maintain knowledge of specialized programs and services such as New Store Operations in order to effectively guide clients and liaison with specialized NSO team
8 plus years of management and sales experience, with at least 5 years of experience selling business services/programs to national accounts
Financial skills a plus (reading P&Ls, Forecasting)
Previous packaging, distribution, sales/account management, or retail management experience a plus
Knowledge of distribution, packaging and/or IS systems
Strong project management skills and ability to manage multiple priorities
Personal characteristics required include strong personal drive, organization, priority and project management skills and a high level of energy
So, what are you waiting for? A new career awaits you with endless opportunities.
Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.
Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.
Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)