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Alliance Health MH/SUD Care Coordinator in Morrisville, North Carolina

less thanp>The MH/SUD Care Coordinator is responsible for individuals with complex chronic Mental Health and/or Substance abuse diagnoses to navigate the behavioral health system in the least restrictive environment. The Coordinator shall provide person-centered approach to identify service needs and link to the most effective service and appropriate level of care and support, provide technical assistance in managing chronic illness, provide education about the system of care approaches in collaboration with stakeholders, monitoring person-centered planning effectiveness, quality of care and ensure the use of evidence-based best practice service delivery methods.less than/p>less thanp>less thanspan style="text-decoration: underline;">less thanstrong>Responsibilities and Dutiesless than/strong>less than/span>less than/p>less thanul>less thanli>Strive for an efficient and effective Managed Care Organization (MCO) and identify and report work-related problems to higher authorityless than/li>less thanli>Assure that clinical assessments of individuals in identified Special Needs Populations are completed in order to identify needs for treatment or monitoringless than/li>less thanli>Identify gaps in services and intervene to assure that the individual receives appropriate careless than/li>less thanli>Measure results of intervention and treatment, including reduction in high risk events and inappropriate service utilizationless than/li>less thanli>Assure that services for the individual are coordinated across the MCO and with other systems, including primary careless than/li>less thanli>Provide clinical discharge planning assistance to local hospitals and track individuals discharged from state and local hospitals to assure that they follow up with aftercare services and receive needed assistance to prevent further hospitalizationsless than/li>less thanli>Proactively assure that individuals identified as special needs enrollees (that have treatment needs or need regular monitoring) have a Behavioral Health Clinical Home and a Medical Homeless than/li>less thanli>Assure that Person-Centered-Plans (PCP) are developed by a Behavioral Health Clinical Home or, if necessary, by the Care Coordinator to meet urgent needs and to access care for individualsless than/li>less thanli>Works in partnership with other Partner departments to address identified needs within the catchment area (i.e. System of Care)less than/li>less thanli>Verify that services are delivered as outlined in person centered plan and addresses any deviations in serviceless than/li>less thanli>Proactively respond to an individualis planned movement outside the MCO geographic area to ensure changes in their Medicaid County of eligibility are addressed prior to any loss of serviceless than/li>less thanli>Proactively monitor own documentation to ensure that issues/errors are resolved as quickly as possibleless than/li>less thanli>Assure that all clinical documentation (e.g. goals, plans, progress notes, etc.) meet state, agency and Medicaid requirementsless than/li>less thanli>Maintain medical record compliance and quality, as demonstrated by =95% compliance on Qualitative Record Reviewsless than/li>less than/ul>less thanp>less thanspan style="text-decoration: underline;">less thanstrong>Requirementsless than/strong>less than/span>less than/p>less thanp>Masteris degree in a Human Services field (such as Psychology, Social Work, etc.) is required, along with at least two (2) years of post-degree progressive experience providing similar services to the population served. Additionally, full or provisional N.C. license in profession (social work, counseling or psychology) as a LCSW, LPC, LMFT, LCAS or LPA is required.iless than/p>less thanp>less thanstrong>less thanspan style="text-decoration: underline;">Knowledge and Skillsiless than/span>less than/strong>less than/p>less thanul>less thanli>Experience in the public mental health field is highly desired due to the complexity of t