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State of Vermont Training and Curriculum Development Specialist in Montpelier, Vermont

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The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs.

ESD is currently seeking a Training and Curriculum Development Specialist to join the division's training team which supports staff development. This position is responsible for developing materials and delivering trainings through instructor-led in-person and virtual trainings, as well as through e-learning technology. An ideal candidate would have knowledge of the division's programs and rules, specifically eligibility, and is comfortable learning and using different types of technology.

Class Definition

Curriculum development, staff development and training work at a professional level involving the development, implementation, and evaluation of both generic and specific need training packages and programs. The role also encompasses organizational and operations analysis functions and related consulting services to program managers. Incumbents are expected to be subject matter experts in program rules and procedures and independently develop and deliver training curriculums for the major programs administered by the department. Trainers are also considered SMEs because of their knowledge around general workplace issues, including, but not limited to trauma informed care, customer service, diversity, inclusion, and equity.

The role includes development of grant proposals, contractual agreements and training plans, plus delivery of actual employee development activities. This may be accomplished via in person, virtual learning methods, or e-learning technology. Specific projects may be directed at broad areas of need, focused upon particular job roles, or be skill specific. Extensive liaison occurs with departmental managers and staff, Operations, contractual parties, and program clients. Duties are performed under general direction of a professional supervisor.

All employees of the Agency of Human Services perform their respective functions adhering to four key practices: customer service, holistic service, strengths-based relationships and results orientation.

Environmental Factors

Duties are carried out in a variety of settings including standard office, classroom, facilities of a resource provider, or even in an on-the-job setting. Considerable travel is involved for which private means of transportation must be available. Position duties may require performance outside of normal work days and hours. Tight deadlines for organization and presentation of proposal and programs can occur. Strong and differing opinions may arise as to the nature, content, method of delivery, etc. of training programs, which should be positively channeled to achieve program enrichment. Changes in available funding may necessitate sudden program modifications.