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Tenneco Automotive Operating Co. Warranty Engineer in Monroe, Michigan

Job DescriptionTenneco is one of the world's leading designers, manufacturers and marketers serving the light vehicle, commercial truck, off-highway, industrial and aftermarket industries. Our colleagues throughout 25 countries around the world work as one team, driving advancements that help our customers get the most from every vehicle, every ride, every race, and every journey. With our product portfolio, dedication to quality, global reach, entrepreneurial setting and competitive strength, we're at a great place to build a lasting career.We are looking for a Quality Engineer to join our team in Monroe, MI. You will be responsible for implementing, coordinating, and improving NA CA Quality systems. Provides technical support (training and facilitating) to company staff and plants to ensure compliance to internal and external customer requirements, with emphasis on continuous improvement in product quality, cost and customer satisfaction. Supports the business unit and be responsible for all customer programs, in addition, this position will be responsible for follow up and corrective action coordination of all customer related quality issues, with close communication with TA's external customer quality personnel. spanJob Responsibilities:/spanLeads and organizes formal / informal problem-solving in areas of quality, scrap, process capability, warranty, etc. brbr* Provides standard training in quality systems and related areas such as APQP, BOS, Problem Solving, Statistical Process Control, Gage RR, and error proofing. brbr* Provides guidance and support to the NACA Plants through APQP, PPAP, and all launch activity through SOP. brbr* Supports continuous improvement initiatives, and PPM sustainability and proper culture with the plant. brbr* Supports compliance with external customer requirements. Travel to customer locations as needed and build successful relationships with customer base. Understands and communicates product function and customer interface issues. brbr* Interfaces with NPIS teams including design / process engineering, purchasing, manufacturing plants and customer to resolve and prevents issues on new product / process launches. brbr* Leads team to identify and resolve inter-company quality issues.brbr* Guides and coordinates the functional areas to comply with the requirements of the necessary quality standards (ISO/TS16949 and ISO14001) certification. brbr* Coordinates / facilitates continuous improvement in system compliance, product quality, customer satisfaction, cost of quality, etc. brbr* Compiles and submits monthly performance reports (PPM COPQ BOS, Departmental Reports, Warranty Report, etc.) to the Business Unit Executive Staff. brbr* Coordinates corrective action reports to customer on failure issues on parts and services. brbr* Warranty analysis reports on returned product to Business Unit Managers and TA's external customers as required. brbr* Supports and adheres to TA EHS policies and procedures. brbr* Other duties as assigned.spanTravel: /span* Ability to travel 10 - 15%.spanPhysical Demands Work Environment: /spanbr* Often required to sit and use their hands and fingers, to handle or feel.* Occasionally required to stand, walk, reach with arms and hands, climb or balance and to stoop, kneel, crouch or crawl. * Vision abilities required include close vision.* Occasionally exposed to moving mechanical parts and vehicles.* The noise level in the work environment is usually moderate t