USACares Jobs

Job Information

Randstad Infrastructure Analyst in Moline, Illinois

Infrastructure Analyst

job details:

  • location:Moline, IL

  • salary:$30 - $34 per hour

  • date posted:Wednesday, March 25, 2020

  • job type:Contract

  • industry:Manufacturing

  • reference:774769

job description

Infrastructure Analyst

job summary:

Works on a delivery team along with infrastructure engineers and supports

basic systems and Infrastructure deployment and/or maintenance to deliver

functionality on a system. This entry-level role is designed to learn, grow in

competence, and develop the most basic capability needed to operate

effectively in this role. Works on low complexity infrastructure problems,

routine changes and improvements to existing processes, with review. Delivers

basic Infrastructure use-cases. The role relies on basic knowledge and

experience on a single infrastructure technology (collaboration, desktop,

network, server, storage, etc.) and basic understanding of relevant components

& systems. Delivers infrastructure technology for multi-functional business

requirements with limited interrelationship to the overall business process.

May have some interaction with functional business partners on tactical issues

and limited contact with suppliers. Receives guidance from Scrum Master/senior

team member. Work and decisions are reviewed by supervisors before


location: Moline, Illinois

job type: Contract

salary: $30 - 34 per hour

work hours: 9am to 5pm

education: Bachelors


MAJOR DUTIES: Description of the major duties performed in this job.

  • Builds the work needed to implement functionality from the product backlog

(managed by the product owner).

  • Determines the size of user stories.

  • Creates and maintains automated test scripts and executes all other

testing-related tasks.

  • Tests deliverables against a user story's acceptance tests.

  • Maintains and executes product or service documentation, as directed.

  • Works closely with other team members to ensure that features meet business


  • Follows industry-standard agile Infrastructure design methodology for

development and documentation.

  • Works collaboratively with security, software delivery teams and other



QUALIFICATIONS: Competencies, technical skills, formal education and relevant

work experience critical for successful individual performance of essential


Competencies and target level: The leadership level of the job determines

competencies in the company Competency Model. Resources can be found in the

Talent Central Self Service Portal.

Technical Skills & Knowledge: Specialized skills, knowledge and abilities

needed to perform the essential functions of the job.

  • Excellence in verbal and written communication forms with emphasis on

persuasive communication, tact and negotiation. (Has a general

understanding of the principles and uses the knowledge with assistance.)

  • Understanding of relevant infrastructure components and operating systems

and the ability to troubleshoot in those environments. (Has a general

understanding of the principles and uses the knowledge with assistance.)

  • Ability to analyze, translate, and define business requirements into

technical solutions. (Has a general understanding of the principles and

uses the knowledge with assistance.)

  • Business knowledge, e.g., processes, relationships, etc. (Has a general

understanding of the principles and uses the knowledge with assistance.)

  • Employee motivation and engagement skills


Education: Formal education or training required to perform the essential

functions of the job. Includes degrees, certifications, licenses and/or

registration requirements.

  • Degree in an Engineering/Technology discipline or equivalent experience.

(University Degree (4 years or equivalent))

  • Degree in an Information Technology discipline or equivalent experience.

(University Degree (4 years or equivalent))

Relevant work experiences: Type and amount of experience necessary to perform

the essential functions of the job. May include specific roles and/or an

understanding of a particular function, organization, industry or product line.

  • Previous experience in programming/software development/data analyst. (1 -

3 years)

  • Experience working in an Agile Environment (Less than 1 year)

  • Work experience in a team environment. (Less than 1 year)

  • IT Savvy, has common knowledge of IT Software and general IT knowledge.

  • Process software requests and reports from software request system

  • Provide oversight and management of Desktop domain software titles in the software request system (540 titles)

  • Request updated scripts/deployments when new versions of software are released

  • Work with procurement group to procure and maintain software maintenance for enterprise licensed software

  • Work with developers to develop automated checks that will assist with overall catalog health

  • Skills/Knowledge:

o Outlook

o Excel


o ServiceNow

o SharePoint

o Customer service experience

o Understanding of different software licensing and purchasing types

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.