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Rêve Consulting Manager, Business Strategy in Minneapolis, Minnesota

About Rêve

As a strategy and service design organization, we help people and organizations and grow. We work with some of the world's biggest companies to design human-centered services, experiences, and entirely new businesses. We believe that our people are our greatest asset, and each new team member shapes our culture and our business. We are headquartered in Minneapolis and are working to transform the healthcare, retail, and financial services industries in our backyard and across the country.

About the role

We are looking for a Manager, Business Strategy who will work with our clients and team members to develop strategies that translate needs into human-centered solutions. You will lead client engagements that range from developing new business models to reinventing a digital consumer experience. You will oversee the successful management of senior-level client relationships and groups of Rêve team members. Understanding pure-play digital and omni-channel businesses will be essential. This role reports to the Vice President, Client Services.

What you will do in this role

Understand our clients' needs and develop solutions

  • Build authentic client relationships

  • Identify, scope, and present proposals to address our clients' challenges

  • Structure engagements in collaboration with clients and Rêve team members

  • Manage the contract process with clients and Rêve leadership

  • Meet your annual revenue goals

Lead engagements that delight our clients and enrich our team members

  • Manage a portfolio of engagements inclusive of resource management and team member development

  • Prepare teams for client sessions through active management

  • Think on your feet and facilitate large groups of senior-level individuals in workshops

  • Foster collaborative and candid client relationships through trade-off discussions and change management strategies

  • Hold our team and our processes to a high standard while meeting our CXI and NPS goals

Innovate and teach others

  • Be the go-to person on the team who understands our overall methodologies and their application

  • Look for new methods, tools, and platforms to keep us on the leading edge

  • Lead internal projects that build our capabilities

  • Teach "the new" within the organization to increase our overall capacity

  • Build the Rêve brand externally through writing, speaking, professional organizations, and teaching opportunities

What we are looking for

  • Passion and proven ability to be in a client-facing role

  • Values-centered leadership

  • Committed to creating inclusive experiences and working in a manner that shows respect for diversity and equality

  • Deep understanding of design thinking, innovation, and strategy frameworks

  • Stellar research, synthesis, and storytelling capabilities

  • Experience in financial services and/or healthcare fields

  • Strong presentation and written skills

  • Ability to help others navigate complexity and ambiguity

  • Leading teams with different mindsets and skills

  • Bachelor's degree with a minimum of 7 years of relevant experience in corporate or agency roles like Strategist, Brand Manager, Innovation Leader, or Product Manager. MBA a plus.

  • Fluency in Adobe Creative Suite and Microsoft Office

Our benefits and perks

  • Top 100 Places to work in MN

  • Certified B Corporation application in process

  • 21 days of annual paid time off to start

  • Parental leave and professional development days

  • Health, vision, disability, and dental insurance

  • Flexible spending accounts

  • Bonus, 401k and profit-sharing plans

  • Monthly chair massages, free parking, free snacks, happy hours, and team outings

  • Paid time off to volunteer and help grow our sister non-profit, Rêve Academy

Equal Opportunity Employer

Rêve is an equal opportunity employer; we provide equal employment opportunities for all roles without regard to race, color, creed, sex, sexual orientation, age, disability, religion, national origin, ancestry, marital, parental, veteran, or military status, and other status protected by applicable federal, state or local law.