BCA Financial Services, Inc. Medical Collections Representative - $17/hour in Miami, Florida
HIRING IMMEDIATELY - TEMPORARILY REMOTE!**Looking to hire candidates that live within a 30 mile radius of Miami, FL 33157.
Life is Short. Do Work that Matters.
Are you seeking a new opportunity to join a growing and dynamic team of professionals? We are in the business of assisting consumers with their healthcare bills by resolving outstanding balances in a compassionate and customer centric manner.
We've been in business for 76 years with a proven track record of stability and continued growth. As a BCA team member, your days will be fast-paced and full of opportunities to engage with customers over the phone. This is a great career opportunity for someone with strong sales, credit, billing, or medical account collections experience. If you?re ready to transition from a job and embark on a rewarding career journey read below and apply!
This is a Monday through Friday, full-time position. We are looking for individuals who have the flexibility to work any of our 8-hour shift schedules during our normal business hours of 8 am - 6:00 pm EST. We offer temporary remote work after completion of training for 3 days on-site. Our office is located at 18001 Old Cutler Road, Miami, FL 33157.
The Medical Collections Representative role establishes you as the voice for BCA Financial Services, Inc., and our clients. We are looking for customer focused and goal-driven individuals, who thrive as creative problem solvers to join and support our team. In addition to earning a competitive hourly rate, we offer bonus opportunities as a reflection of your hard work and talent.
You will be tasked with communicating account information, updating insurances, collecting payments, and establishing payment arrangements. Most of your day will be spent speaking with inbound callers who need your help finding a solution that makes sense for them and works within their budget. Your analytical skills and ability to negotiate and close on agreements will set you on the path to achieve customer satisfaction and account resolution in a timely manner.
Life at BCA
Our people are our most valuable asset, therefore we work hard to make each member of our organization feel supported and encouraged to have a healthy work-life balance. Because we want all our people to live their best lives, at home and at work.
Here are some of the great benefits we offer:
$17.00 an hour plus UNLIMITED monthly bonus opportunity
Work life balance with a Monday through Friday work schedule
Offering temporary remote work for South Florida residents
Medical, dental, vision, and life insurance
401k with a company match
Paid time off
Business casual work environment
Comprehensive interactive training programs to keep your skills sharp and advance your career
Beautiful office park with ocean view, gym, and cafe on site
To see a full list of our benefits, visit https://www.bcafs.com/en/benefits.cfm.
Who we?re looking for:
A goal-driven individual with outstanding collections, sales, or customer service experience
A strong focus on partnering with our customers to meet their specific needs
The ability to maintain an unscripted conversation. To listen and identify our customer's needs and ask clarifying questions to gain a comprehensive understanding of their financial circumstances
Resourceful individuals who are passionate about providing solutions to customers
A detail-oriented individual that can gather and document information/data quickly and accurately (requires basic computer skills and typing mastery)
Someone who enjoys working in a fast-paced environment while developing solutions for customers
Candidates who have experience with sales, billing, or collections in a healthcare environment is a plus
Work from home requirements:
Live within a 30 mile radius of our Miami, FL 33157 office
Have a quiet and private workplace
You must meet all the technical requirements prior to the first day of training
High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio conferenceing and voice-over-IP (VoIP) (not less than 5 mbps). WiFi and hotspots are not supported.
BCA Financial Services, Inc. is an Equal Opportunity Employer
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