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International Rescue Committee Protection Coordinator in Mexico City, Mexico

Requisition ID:req12033

Job Title: Protection Coordinator

Sector: Protection and rule of law

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Mexico City, Mexico

Job Description


The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and 22 U.S. cities, IRC restores safety, dignity, and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

IRC’s work in Mexico supports migrant populations throughout the country - those who are in transit as well as those who see Mexico as a destination. Current program areas include cultural orientation, a range of protection activities, and support for livelihoods.

Job Overview:

The IRC is implementing a protection program featuring home visits to facilitate access to protection and integration services, local agency capacity building to deliver women’s protection and empowerment services, delivery of mental health, and psychosocial support. Based in Mexico City,the Protection Coordinatoris responsible forfor overall management of protection staff in all locations,providing necessary support, oversight and technical guidance to ensure successful implementation of protection programming, and ongoing strategic development of the IRC Mexico’s protection portfolio. This will include leadership of internal capacity building activities, activity design, including developing new related projects and garnering required funding, and implementation as well as monitoring and evaluation of all program activities. TheProtectionCoordinator will participate in coordination forums.

Major Responsibilities

Program Management & Implementation

  • Provide strategic direction and vision to the IRC’s Protection programming in Mexico with an emphasis on ensuring quick program start-up/scale-up and implementation while observing high program quality in alignment with IRC’s best practices.

  • Navigate complex relationships and program requirements among IRC, UNHCR and state providers relative to durable solutions and integration programming.

  • Oversee implementation of IRC’s protection programming in Mexico including timely recruitment; development of work plans; budget management; procurement plans; and reporting per IRC and donor regulations.

  • Undertake regular field monitoring visits to assess progress and identify technical quality issues and/or other implementation issues, provide solutions, and implement modifications as required.

  • Plan and manage the program budgets and ensure IRC policies are adhered to by the team.

  • Produce/contribute to IRC and donor reports as required (monthly, quarterly and annually).

New business development

  • Develop/propose recommendations for the protection component of the country strategy action plan collaboration with the protection team, the DDP, and the Technical Advisor.

  • Identify opportunities, design, and develop proposals to grow the Protection portfolio.

  • Ensure all protection projects use the IRC theories of change and that outcomes are evidence-driven and evidence-generated.

  • Utilize IRC Mexico’s multi-sector assessment reports and other relevant documents to guide protection program development.

  • Identify opportunities for partnership and strategic collaboration.

Staff Management & Technical Guidance

  • Directly supervise and support the protection team, promoting a strong team spirit and providing managerial and technical guidance to enable staff to successfully perform in their duties.

  • Coach, train, and mentor staff, strengthening their technical capacity and providing professional development guidance.Refine protection SOPs as relevant to program implementation and train protection staff on their implementation.

  • Discuss job expectations, set objectives and conduct timely and quality performance evaluations and give regular and constructive feedback to staff throughout the year.

  • Act as an exemplar in practices conforming to the internal ethical guidelines, “The IRC Way” and assure compliance by all staff.

Representation and coordination

  • Attend relevant coordination forums such as cluster meetings and working groups.

  • Forge connections with counterparts including INGO, Local NGO, governmental, UN, donor, and other non-governmental stakeholders.

  • Collaborate closely with other program departments to ensure that linkages between programs are made and programs gain from cross-sector best practices.

  • Identify opportunities for partnership and strategic collaboration.

Key Working Relationships

Position Reports to: Deputy Director - Programs

Position directly supervises: Protection team

Other Internal and/or external contacts:

Internal: Grants Coordinator, Finance Manager, HR Coordinator, Supply Chain Coordinator, Security Coordinator, M&E Manager.

External: Donors, relevant government agency representatives, sector fora.


Job Requirements

  • Degree in a relevant field; Master’s degree preferred.

  • Five years’ experience leading similar programming; Mexico experience preferred.

  • Demonstrable knowledge of and commitment to humanitarian programming on all sectors of protection, including women’s protection and empowerment, and child protection.

  • Applied experience in case management, protection monitoring, information services, and developing and implementing protection referral structures; experience with legal services a plus.

  • Experience working with humanitarian and/or development donors.

  • Strong team and people leadership - management, capacity-building.

  • Capacity to work effectively with partner agencies on technical and organizational skills.

  • Strong program and budget management skills including planning and reporting across multiple grants and donors.

  • Advanced Spanish and English written and oral communication skills

  • Flexible - able to handle pressure effectively and productively

Work Environment

The position is based in Mexico City, with travel to sites of IRC field operations, and must comply with IRC Mexico’s security protocols.

Professional Standards

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.